Quote:
Originally Posted by TempoKing
his claim is malicious and the product of his buddies's bad advice
filled his head with innuendo and baseless accusations.
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I did not see anything malicious or, frankly, baseless in the justifiably perturbed response of the buyer. For one, this is an issue of trust. If I felt that I was burned, I would NEVER send the watch back to the seller for more "repairs" from "his guys" when his guys were probably responsible for the errant parts in question in the first place in my mind. Sorry, but that is human nature. "Fool me once, shame on you, fool me twice, shame on me."
Also I would openly question anyone whose response to this was anything but embarrassment, and total acceptance of responsibility, and desire to do as quickly as possible, WHATEVER it would take to make it right TO THE BUYER! That is good business. Mistakes happen, and you are ultimately judged by how you respond and fix that mistake, and perhaps "seeing red" has clouded your better judgement.