Heard a lot of bad things about the service center in TX. Despite hearing all the bad things about them, never thought they could botch a simple bezel replacement (deeply scratched my 8 Days bezel on cement and nobody else has OEM bezels...
).
Anyways, got it back and while the bezel looks great and the polish job is excellent (they even removed the screwdriver scratches from
frequently changing straps),
they left a pretty deep / gnarly set of DEEP scratches on the back of the case right near the screwdown back ... like someone was trying to unscrew or pry the back off with a pocket knife ?? clearly happened pre-polish so obviously not shipping/handling issues.
Not even sure if I'll even send a complaint... I'm not planning on ever selling this piece (still love it).... or getting another Panerai ever again for that matter
.
