Quote:
Originally Posted by K3vin
"... We therefore suggest a professional case polish in order to restore the aesthetic appeal."
I will be pretty pissed if they decide to just grind it down but I'm expecting that this was just part of automated message.
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Yes, it was part of the automated message. In my experience, Richemont's polishing won't take out deeper notches etc. - a good sign that they don't take the polishing process too far.
On the other hand, I hope you weren't expecting them to change the case...
