The Internet has a
looong memory.
I have to assume you're being wronged, having only heard one side of the story...
But word to the wise: Google'ing "watch held hostage" already brings this very thread up
as the 4th result(edit, now 1st)... on
Google.
If I had a brick and mortar store I'd think long and hard about withholding merchandise knowing that if the other party put the name of my business and/or my personal name in the title of a thread that I will have to answer to every potential internet-connected customer for the next 10 years or so.
My personal policy is, if I reverse a deal I pay for return shipping if I have to. Small cost in the overall picture.
So I'd give him a
very short window to show proof of return shipping... before letting the "crowd" deal with him. I can
promise he'll wish he had just honorably reversed the transaction.