Quote:
Originally Posted by Atomic
They don't need to for 99% of their customers, but it would be nice if they did certain things that other manufacturers do for their ardent fans/supporters. I mean the head of Panerai USA/Canada is reasonably accessible to www.paneristi.com and viapaneristi.com (and other sites) as is the Panerai CEO Angelo Bonati. THey both post on the sites periodically, attend the odd paneristi event and even make certain special editions available only to certain collectors.
Panerai has a better display box than Rolex (hands down) and they produce things like historical books, daytimers, hats, shirts and other trinkets for good customers. It's not a big deal, but the fans like them.
Rolex could win over a lot of their WIS fans if they did some of this. It would also be nice if RUSA was bought out by Rolex themselves, to give you Yanks better service and the A4 size catalogue the rest of the civilized world gets. |
Very good point about Panerai and Paneristi.com. I just went to my AD to try on a Panerai (considring one) and I was given the "catalogue" which was actualy "Panerai Historia" (with the subtitle of "From The Depths Of The Sea") ... Very nice....
I think Rolex has perhaps fallen into the trap of becoming too comfortable with the success that they have had. I personally feel that thay tend to take this success for granted and as such also take us for granted....
I love the brand , and wouldn't swap my Sub for anything but I do wish that the company would invest more time, money and of themselves into the people who have made them what they are today.
Just MHO
