ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

martinr · 7 October 2016, 09:36 AM

Almost like an incoming but not, I sent my 5905P in for a warranty repair on July 13th and received it back today, just under three months, the watch being a new reference had to go to Geneva for the repair. My contact at Patek told me to expect it the beginning of November but was able to push it through a little sooner, so I'm happy with the turn around time. Another forum member had an issue with a new watch recently and got it back in a month so hopefully service and repair times are getting better. Here's a picture, I still like the watch as much as when I bought it.

ap1 · 7 October 2016, 09:41 AM

Looks great Martin, glad it's back safe and sound.

soundserious · 7 October 2016, 09:49 AM

Cool
Glad it's back home!

texex91 · 7 October 2016, 09:53 AM

Glad you have it back Martin.

Sorry it had to go in for service so soon after purchase.

Don't want to say anything, but is that some dust underneath?

Enjoy that beauty

RussW · 7 October 2016, 10:07 AM

Good to see it back with you, and in a reasonable time. Looks really great.

incontrol · 7 October 2016, 10:36 AM

Looks great! Let's hope it stays home till it needs a service in about 7 years.

Sent from my iPhone using Tapatalk

cervantes · 7 October 2016, 10:59 AM

Looking good. Glad it's back.

mps354 · 7 October 2016, 11:10 AM

Looks great, glad you got it back earlier than expected

yjfang · 7 October 2016, 11:27 AM

I am tempted to send in my 5980/1A for regular service.

goog53 · 7 October 2016, 11:55 AM

Beautiful shot Martin! You really have two kickass pieces from the current Patek Catalog. Killer combo with the 5170R and 5905P. Glad to see you have been so loyal to the brand even though you have had to deal with some unfortunate issues with some of your pieces

watchucallit · 7 October 2016, 11:58 AM

I love this model... So beautiful. I am glad it back home!

jon_jon · 7 October 2016, 12:28 PM

Glad to hear you received it back and all is well. Did they extended the warranty period on the watch?

Halothane · 7 October 2016, 12:35 PM

Gorgeous. Glad you two are reunited!

brandrea · 7 October 2016, 12:38 PM

Such a stunning reference Martin! Glad to hear it back and in less time than expected

Vipes · 7 October 2016, 12:51 PM

Nice!

conkers · 7 October 2016, 01:06 PM

V good turnaround time by Patek standards! Lovely watch Martin!

kilyung · 7 October 2016, 01:10 PM

Still looks fabulous. Glad turnaround time is improving.

SSDAYTONAHULK · 7 October 2016, 01:15 PM

Looks amazing!

nyc2la · 7 October 2016, 01:32 PM

A great outcome and it looks awesome!

ash20 · 7 October 2016, 03:52 PM

What a beauty! Glad you have it back on the wrist so soon. I missed seeing it, as well

topcat30093 · 7 October 2016, 05:38 PM

Awesome looking piece ��
Glad that it was repaired and returned back in an acceptable time frame.

OmegaJJH · 7 October 2016, 07:09 PM

Glad you've got it back so quickly.

Now you can start enjoying it.

Racerdj · 7 October 2016, 07:43 PM

Great news and a stunning Patek for sure!

KarlS · 7 October 2016, 08:36 PM

Love that watch and you have 2 great references

1William · 7 October 2016, 08:41 PM

Looks great and I am sure that you are glad that it is back.

andyol1966 · 7 October 2016, 10:10 PM

Great pic Martin and glad to hear about the quick turnaround. Lovely watch

gummy · 7 October 2016, 10:39 PM

Welcome Home...Looks Great!

subtona · 7 October 2016, 10:58 PM

re congrats :)

that is excellent news to hear repair times have improved, i sent mine out for a simple cosmetic warranty issue about a year ago and it took more than 6 months.

texex91 · 7 October 2016, 11:14 PM

Quote:

Originally Posted by martinr

My contact at Patek told me to expect it the beginning of November but was able to push it through a little sooner

I wonder how much of the 'quicker' turn was due to this connection vs someone sending in with no one to 'push it through a little sooner'.

As people send in their PP's, please post return times, better way to really gauge if things are 'getting better'.

Martin glad you have that one back though as it's a VERY photogenic PP.

martinr · 8 October 2016, 12:14 AM

Thanks everybody for the welcome home. About having a contact at Patek to help with getting it done sooner, my contact was the customer service manager and my AD was the one that put me in touch with him. I think it did help, I checked on the watch about three times while it was gone, always got a reply back the same day, Patek was very apologetic about the problem and I wasn't 100% sure about what caused it, was it my fault or did something just break? Having purchased new from an AD that does a lot of business with Patek probably helped also, if it was someone else's name on the certificate and I bought preowned I might still be waiting for the return.

7 October 2016, 09:36 AM	#1
martinr "TRF" Member Join Date: Jan 2013 Location: California Posts: 3,108	It's back Almost like an incoming but not, I sent my 5905P in for a warranty repair on July 13th and received it back today, just under three months, the watch being a new reference had to go to Geneva for the repair. My contact at Patek told me to expect it the beginning of November but was able to push it through a little sooner, so I'm happy with the turn around time. Another forum member had an issue with a new watch recently and got it back in a month so hopefully service and repair times are getting better. Here's a picture, I still like the watch as much as when I bought it. Attached Images

7 October 2016, 09:49 AM	#3
soundserious "TRF" Member Join Date: Aug 2011 Location: usofmfa Posts: 3,157	Cool Glad it's back home! __________________ Instagram: soundsoserious

7 October 2016, 10:36 AM	#6
incontrol "TRF" Member Join Date: Sep 2011 Real Name: Kevin Location: Somewhere in PA Watch: All of them... Posts: 10,355	Looks great! Let's hope it stays home till it needs a service in about 7 years. Sent from my iPhone using Tapatalk __________________ Patek Philippe Rolex

7 October 2016, 01:32 PM	#19
nyc2la "TRF" Member Join Date: Mar 2014 Real Name: Stephen Location: Beach Watch: 16660 Posts: 9,477	A great outcome and it looks awesome! __________________ "Nothing great was ever achieved without enthusiasm." --- RWE

7 October 2016, 05:38 PM	#21
topcat30093 "TRF" Member Join Date: Jan 2008 Real Name: Tony Location: England Posts: 5,460	Awesome looking piece �� Glad that it was repaired and returned back in an acceptable time frame. __________________

7 October 2016, 09:41 AM	#2
ap1 2025 TitaniumYM Pledge Member Join Date: Mar 2013 Location: usa Posts: 19,723	Looks great Martin, glad it's back safe and sound.

7 October 2016, 09:53 AM	#4
texex91 "TRF" Member Join Date: May 2007 Location: . Posts: 17,898	Glad you have it back Martin. Sorry it had to go in for service so soon after purchase. Don't want to say anything, but is that some dust underneath? Enjoy that beauty

7 October 2016, 10:07 AM	#5
RussW "TRF" Member Join Date: Apr 2012 Location: England Watch: 5990 Posts: 3,351	Good to see it back with you, and in a reasonable time. Looks really great.

7 October 2016, 10:59 AM	#7
cervantes "TRF" Member Join Date: Apr 2014 Real Name: Jay Location: East and West Posts: 1,894	Looking good. Glad it's back.

7 October 2016, 11:10 AM	#8
mps354 2025 Pledge Member Join Date: Jul 2012 Real Name: Mike Location: CT Posts: 9,157	Looks great, glad you got it back earlier than expected

7 October 2016, 11:27 AM	#9
yjfang "TRF" Member Join Date: Oct 2009 Real Name: JF Location: Los Angeles Watch: Rolex Sub 1680 Posts: 1,426	I am tempted to send in my 5980/1A for regular service.

7 October 2016, 11:55 AM	#10
goog53 "TRF" Member Join Date: Dec 2010 Real Name: Mike G Location: Ohio Watch: Rolex-Patek-AP Posts: 3,080	Beautiful shot Martin! You really have two kickass pieces from the current Patek Catalog. Killer combo with the 5170R and 5905P. Glad to see you have been so loyal to the brand even though you have had to deal with some unfortunate issues with some of your pieces

7 October 2016, 11:58 AM	#11
watchucallit "TRF" Member Join Date: Nov 2014 Location: San Fran Posts: 2,218	I love this model... So beautiful. I am glad it back home!

7 October 2016, 12:28 PM	#12
jon_jon "TRF" Member Join Date: Mar 2009 Location: USA Posts: 4,370	Glad to hear you received it back and all is well. Did they extended the warranty period on the watch?

7 October 2016, 12:35 PM	#13
Halothane 2025 Pledge Member Join Date: Jul 2015 Real Name: Anonymous Location: location location Watch: Rolex, Patek Posts: 2,403	Gorgeous. Glad you two are reunited!

7 October 2016, 12:38 PM	#14
brandrea 2025 TitaniumYM Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 80,005	Such a stunning reference Martin! Glad to hear it back and in less time than expected

7 October 2016, 12:51 PM	#15
Vipes "TRF" Member Join Date: Jun 2011 Location: Texas Posts: 4,947	Nice!

7 October 2016, 01:06 PM	#16
conkers "TRF" Member Join Date: Feb 2013 Real Name: Roger Location: Hong Kong Watch: Too many! Posts: 6,132	V good turnaround time by Patek standards! Lovely watch Martin!

7 October 2016, 01:10 PM	#17
kilyung "TRF" Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,950	Still looks fabulous. Glad turnaround time is improving.

7 October 2016, 01:15 PM	#18
SSDAYTONAHULK "TRF" Member Join Date: Jun 2015 Real Name: KIRBY Location: USA Watch: Patek 5980/1A Posts: 132	Looks amazing!

7 October 2016, 03:52 PM	#20
ash20 "TRF" Member Join Date: Jan 2013 Real Name: Abram Location: NorCal Watch: Rolex & Patek Posts: 513	What a beauty! Glad you have it back on the wrist so soon. I missed seeing it, as well

7 October 2016, 07:09 PM	#22
OmegaJJH "TRF" Member Join Date: May 2013 Real Name: James Location: UK Watch: Rolex & Omega Posts: 6,668	Glad you've got it back so quickly. Now you can start enjoying it.

7 October 2016, 07:43 PM	#23
Racerdj "TRF" Member Join Date: Apr 2013 Location: Indianapolis Watch: Patek-Philippe Posts: 16,832	Great news and a stunning Patek for sure! __________________ Rolex and Patek Philippe

7 October 2016, 08:36 PM	#24
KarlS Banned Join Date: Nov 2015 Real Name: Karl Location: Kuwait Posts: 5,228	Love that watch and you have 2 great references

7 October 2016, 08:41 PM	#25
1William 2025 TitaniumYM Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 48,955	Looks great and I am sure that you are glad that it is back.

7 October 2016, 10:10 PM	#26
andyol1966 "TRF" Member Join Date: Aug 2011 Real Name: Andy Location: East Midlands, UK Watch: Patek and Rolex Posts: 1,074	Great pic Martin and glad to hear about the quick turnaround. Lovely watch

7 October 2016, 10:39 PM	#27
gummy 2025 TitaniumYM Pledge Member Join Date: Apr 2012 Real Name: Thomas Location: Midwest USA Watch: AP PP Rolex Posts: 3,354	Welcome Home...Looks Great!

7 October 2016, 10:58 PM	#28
subtona 2025 TitaniumYM Pledge Member Join Date: Jan 2011 Real Name: gus Location: East Coast Watch: APK & sometimes Y Posts: 26,809	re congrats :) that is excellent news to hear repair times have improved, i sent mine out for a simple cosmetic warranty issue about a year ago and it took more than 6 months. __________________

8 October 2016, 12:14 AM	#30
martinr "TRF" Member Join Date: Jan 2013 Location: California Posts: 3,108	Thanks everybody for the welcome home. About having a contact at Patek to help with getting it done sooner, my contact was the customer service manager and my AD was the one that put me in touch with him. I think it did help, I checked on the watch about three times while it was gone, always got a reply back the same day, Patek was very apologetic about the problem and I wasn't 100% sure about what caused it, was it my fault or did something just break? Having purchased new from an AD that does a lot of business with Patek probably helped also, if it was someone else's name on the certificate and I bought preowned I might still be waiting for the return.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)