How Long Is Patek Service Taking? Share Your Timeline Master Thread

[ct.matt]

Have a 5712g with Henri Stern right now and hard to find recent data points on service duration.
Please share your recent service experience with an official PP service center with us here and how long it took. Hoping this will be useful for folks now and in the future to get an idea of what the current service level is- based on a more or less stat sig sample.
Include your reference, service center location, what type of movement service you had done and any ancillary services (polish, restoration, etc), and your quoted cost.

I sent my watch via FedEx overnight to HSWA in New York and had an “instant quote” with a flat rate in my inbox within 48 hours.

Reference: 5712g
Location: HSWA NYC
Movement Type: Complication I ($1,340)
Additional Services: Polish ($360)
Servicing Time: TBD

[GGGMT]

Quoted 3 months. Pocket watch.


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[Pokerfish]

I had my World Time 5110G serviced last year. I bought it from Govberb and had them send it in for service. They are good and even emailed a prepaid overnight label. Strangely the micro rotor was somehow stuck!

So, I was quoted a similar cost, under 2k all in and ~12 weeks. It took over 4 months before it was back on my wrist. G-d Speed.....

[Ichiran]

I have quite a few Patek and they all came back within 30 days. Haven't serviced my PCC yet..

[jfriedkin]

Every time I have sent a watch to HSWA for service, they have come back with a quote and a time to complete service.

[Econdon]

Bump! interested to hear ppl's experiences with HSWA

[dpj17]

Best service of any brand and I have now sent 3 watches in over the last few years. Always responsive and super accurate with time frame. Plus you can bypass the AD network and their upcharges by sending direct to HSWA, save me thousands from quote of local scum family dealer.

[Dan Pierce]

Back in the early 2000's I was quoted 2 years for a vintage Patek. Between that & the service quote [$1500.00 for a 2 hand non-complication movement] I knew I was out of my league.
dP