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Old 18 March 2013, 08:47 PM   #1
Ticking_Sonata
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do you think this is a big deal?

when i just staring around the dial of my hulk i notice if there is something wrong with it. if you can see under the 10 o'clock there is a small dot inside the dial do i need to ask to replace it or just live with it??

uploadfromtaptalk1363603590004.jpg

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Old 18 March 2013, 08:55 PM   #2
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Just below the 10 o'clock index (as the picture is aligned) kind of looks like a water spot that has dried out leaving a white outline??? That it?? Pretty hard to see but it's not good enough in my opinion......
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Old 18 March 2013, 08:57 PM   #3
Ticking_Sonata
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right i tries to wipe it out but i think its inside the glass

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Old 18 March 2013, 08:57 PM   #4
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It's always up to your personal tastes and your opinion, I wouldn't mind but if you bought it new and want to put all the scratches and hairlines on it yourself then perhaps you'd like to have it changed.
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Old 18 March 2013, 09:05 PM   #5
Ticking_Sonata
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but how long do you think it takes to replace it? or they just need to clean it??

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Old 18 March 2013, 09:09 PM   #6
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Quote:
Originally Posted by gabriel.sw9 View Post
but how long do you think it takes to replace it? or they just need to clean it??

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I don't want to confirm this but I am pretty sure they would change it if that small stain is too "heavy" to be simply and quickly wiped out. If that's the case, you'll have to wait a little bit as they will probably send it to Rolex and have them change it before sending it back.
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On va hisser le drapeau blanc un point c'est tout.


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Old 18 March 2013, 09:17 PM   #7
Ticking_Sonata
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just come back from bucherer and it takes one month to replace it

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Old 18 March 2013, 09:19 PM   #8
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For me, I would live without it for 4 weeks and get it rectified, rather than look at that spot for the next 30 years!

Knowing that its there, I would never be able to take my eyes off it. But that's just me....and my OCD
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Old 18 March 2013, 09:36 PM   #9
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will send the watch after i come back from UK. why this happen to me

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Old 18 March 2013, 10:27 PM   #10
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Quote:
Originally Posted by gabriel.sw9 View Post
will send the watch after i come back from UK. why this happen to me

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crap happens to us all - they'll get it sorted!
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Old 18 March 2013, 09:44 PM   #11
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Its a ROLEX, it should be Perfect ! , i had an old Pepsi GMT many Moons ago, wore it for a week and the glass had droplets underneath all over it , Straight to the AD for a replacement ! and it was BNIB ! i guess sometimes some things slip through the cracks !
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Old 18 March 2013, 09:48 PM   #12
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I had similar issue with my GMT when I bought it. In my case there was speck of dust on the dial.

I let RSC deal with that. My AD had called his contacts in RSC and it worked so that I could drop off my watch with RSC in Dallas. They fixed it in 24 hours knowing I was in town for just few days. I was pleasantly surprised as I expected it to take 2-3 weeks.

Since this is not going to harm your movement (as that speck could harm mine) you can wear it for few days or weeks and then sen it in to get fixed. Good luck.
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Old 18 March 2013, 09:50 PM   #13
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Since you brought up on the forum[then really bothers you] get it fixed, you won't feel right if you don't. I would if my watch.
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Old 18 March 2013, 09:55 PM   #14
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That would bug me and I would get it fixed, just my
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Old 18 March 2013, 10:41 PM   #15
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You should go and fix that with your AD. That spot is very noticeable, and you'll see it every time you loo at your watch.

Fix it.
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Old 18 March 2013, 11:10 PM   #16
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so just now i came to the rolex manufacture in geneva because the lady in bucherer told me if i want it fast i have to come direclty there. and its true, waiting time is only one week compare to one month.

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Old 18 March 2013, 11:19 PM   #17
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You've done the right thing in sending it back. I abuse my watches but I do expect them perfect when new and a flaw on the face would have driven me nuts too.

Hope it's back and sorted soon - if you are currently in the UK and near London, it may be worth popping into St James' to see if it's something they can sort out for you?
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Old 18 March 2013, 11:31 PM   #18
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currenly i live in geneva till finish my internship. but i will go to uk for my vacation on april

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Old 19 March 2013, 01:21 AM   #19
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Seems like that happens to me too when I get a watch. I'm glad it's not just me :) I would without hesitation clear my schedule and have it rectified forthwith.
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Old 19 March 2013, 02:00 AM   #20
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I would fix it. It would drive me nuts.
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Old 19 March 2013, 02:01 AM   #21
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If it bugs you that much......get it done.
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Old 19 March 2013, 02:21 AM   #22
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Are you certain it's not on the crystal?

Sometimes those smudges can be difficult to remove.
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Old 20 March 2013, 06:53 AM   #23
Ticking_Sonata
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Quote:
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Are you certain it's not on the crystal?

Sometimes those smudges can be difficult to remove.
no its not, i tried to wipe it off but still there. the watchmaker himself said it is on the dial.
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Old 19 March 2013, 04:44 AM   #24
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I would get it fixed...it would drive me nuts


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Old 19 March 2013, 04:26 PM   #25
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Get it fixed, it should be perfect.
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Old 19 March 2013, 05:10 PM   #26
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Rolex has a premium price tag and the product should be perfect the day you get it.
That is a defect and should not be there. It should have been caught in quality control.
Take it back!
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Old 19 March 2013, 06:43 PM   #27
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Good idea to get it taken care of. 1 week is a good turn around.
Once you know it's there, it will likely continue to bother you.
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Old 19 March 2013, 08:25 PM   #28
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Are you crazy!!!??? That defective dial is going to be all the rage in 30 years or so - a "spider dial" of the future so to speak. You could be the first to have a Hulk with "gabriel dial" spots.


Seriously though, if it's still under warranty, get it fixed. It'll drive you nuts otherwise - I know it would me.
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Old 19 March 2013, 08:29 PM   #29
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I would have it fixed.

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Old 20 March 2013, 06:57 AM   #30
Ticking_Sonata
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I hope everything gonna be fine with my watch, no single mark will be leave by the watchmaker.
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