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ibmurph · 3 January 2015, 02:07 AM

Has Rolex recently changed their warranty policy? It used to be that the watch was only warrantied to the original buyer.
A seller has told me:
"Your information is incorrect. Watch is under warranty no matter who's name is on the card. As long as it is AD stamped and dated, warranty is honored."
Hopefully this is true, the way we "WIS's" move watches around.

Keith1 · 3 January 2015, 02:30 AM

The warranty follows the watch for two years, not the owner. The seller is correct.

ibmurph · 3 January 2015, 03:02 AM

Now if Ball would do the same I'd be a Happy Camper.

kilyung · 3 January 2015, 03:05 AM

Yup seller is correct. Now if they would just extend warranties again from 2 to 4 years.

Silvio Mosiello · 3 January 2015, 03:14 AM

Quote:

Originally Posted by kilyung

Yup seller is correct. Now if they would just extend warranties again from 2 to 4 years.

rsc knows Rolexs need a service every 2.1 years.

Sent from my Motorola Razor

Knappo 1307 · 3 January 2015, 03:16 AM

Quote:

Originally Posted by kilyung

Yup seller is correct. Now if they would just extend warranties again from 2 to 4 years.

That would be great, Mike....

HL65 · 3 January 2015, 03:46 AM

Quote:

Originally Posted by kilyung

Yup seller is correct. Now if they would just extend warranties again from 2 to 4 years.

Although how many times have you needed to use warranty in your life time? Easy answer for me ZERO.

kilyung · 3 January 2015, 04:55 AM

Quote:

Originally Posted by HL65

Although how many times have you needed to use warranty in your life time? Easy answer for me ZERO.

For Rolex? Just once and I've been through a few Rolexes.

HL65 · 3 January 2015, 05:20 AM

Quote:

Originally Posted by kilyung

For Rolex? Just once and I've been through a few Rolexes.

You think...Just a few.

handsfull · 3 January 2015, 04:57 AM

Quote:

Originally Posted by HL65

Although how many times have you needed to use warranty in your life time? Easy answer for me ZERO.

2 times in past 8 years.

Tools · 3 January 2015, 10:20 AM

Quote:

Originally Posted by ibmurph

Has Rolex recently changed their warranty policy? It used to be that the watch was only warrantied to the original buyer.
A seller has told me:
"Your information is incorrect. Watch is under warranty no matter who's name is on the card. As long as it is AD stamped and dated, warranty is honored."
Hopefully this is true, the way we "WIS's" move watches around.

As has been said, a valid warranty is a valid warranty.

However, there are probably more than a few out there that have been filled in by less than honest sellers and may not be valid..

Unfortunately, you won't know until you need it..

3 January 2015, 02:07 AM	#1
ibmurph Banned Join Date: Mar 2014 Location: St. Louis Posts: 2	Rolex warranty Has Rolex recently changed their warranty policy? It used to be that the watch was only warrantied to the original buyer. A seller has told me: "Your information is incorrect. Watch is under warranty no matter who's name is on the card. As long as it is AD stamped and dated, warranty is honored." Hopefully this is true, the way we "WIS's" move watches around.

3 January 2015, 03:02 AM	#3
ibmurph Banned Join Date: Mar 2014 Location: St. Louis Posts: 2	Great news! Now if Ball would do the same I'd be a Happy Camper.

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3 January 2015, 02:30 AM	#2
Keith1 "TRF" Member Join Date: Jun 2013 Location: San Diego Watch: Sub-C blue, DSSD Posts: 2,482	The warranty follows the watch for two years, not the owner. The seller is correct.

3 January 2015, 03:05 AM	#4
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	Yup seller is correct. Now if they would just extend warranties again from 2 to 4 years.

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