Anyone had experience with Orange County, CA Jeweler...

[mcjca]

...named Jewelers Ontime? They have two stores in Newport Beach and Orange and claim to have "Rolex factory trained and certified" technicians. I called them today and they quoted 325.00 for a standard service. Sure beats 700.00 for a RSC service.

Anyone have an experience they could share about this store or any other Jewelers in the Southern CA area? Or am I a complete fool for thinking of letting anyone other than a RSC handle my watch?

Thanks,

Mike

[errolhiggins]

I have been there often. Their service work is flawless and is watched over by Rolex. It is worth a visit to see great pieces on display. Check out their website. www.jewelersontime.com Ask for Kenny.

[mcjca]

Originally Posted by errolhiggins

I have been there often. Their service work is flawless and is watched over by Rolex. It is worth a visit to see great pieces on display. Check out their website. www.jewelersontime.com Ask for Kenny.

Thanks for your comment. When I asked them if they were authorized to do Rolex service they said "No" but they said that they are Rolex trained.

I have just heard some real negative experiences that people have had with someone other than a RSC.

Can anyone else comment on this?

Thanks...

[nauticajoe]

A few members have bought watches from them before. I hear all good things about them. You can't go wrong with the service $.

[mcjca]

Originally Posted by nauticajoe

A few members have bought watches from them before. I hear all good things about them. You can't go wrong with the service $.

Thanks, Joe. I am just a little worried to have a service done there as i hear horror stories about anyone other than a RSC.

[Tools]

Originally Posted by mcjca

Thanks, Joe. I am just a little worried to have a service done there as i hear horror stories about anyone other than a RSC.

You need to make sure what you are getting for your $325. Many shops break down the watch to major components, sonic clean, assemble and re-oil... This is OK if the watch is already in good condition.

Rolex takes it down to the last screw, replaces the high use expendables (main wheels, jewels, rotor axles, mainspring, etc) or out of tolerance parts, and refinishes the case to standards... it comes back close to as-new parameters..

Sometimes you do get what you pay for..

[nauticajoe]

Originally Posted by Tools

You need to make sure what you are getting for your $325. Many shops break down the watch to major components, sonic clean, assemble and re-oil... This is OK if the watch is already in good condition.

Rolex takes it down to the last screw, replaces the high use expendables (main wheels, jewels, rotor axles, mainspring, etc) or out of tolerance parts, and refinishes the case to standards... it comes back close to as-new parameters..

Sometimes you do get what you pay for..

I agree. As detailed as the kind of lubricants they use, since this is the lifeline of the watch. You don't want to be coming back there is a 1-2 yrs. because they didn't use oe's.

[mcjca]

Originally Posted by nauticajoe

I agree. As detailed as the kind of lubricants they use, since this is the lifeline of the watch. You don't want to be coming back there is a 1-2 yrs. because they didn't use oe's.

By oe's do you mean "original equipment" ?

Thanks,

Mike

[BASSETHOUNDS]

Larry is absolutely right , There are no shortcuts .

[mcjca]

Originally Posted by BASSETHOUNDS

Larry is absolutely right , There are no shortcuts .

Thanks very much.

[rolexsubdate]

yeah, I mean if they are charging $320 for this service, I might as well spend another $200 and send it to ROLEX ....Now $150-$200 I will go to them....

[JUSTROLEXES]

They are legit 100%, I met Kenny few times at the shows... Very nice guys but never did business...

[mach330]

Been meaning to ask the same question as well as they are local to me. Rolex service cost around $500? I had no idea it cost that much. Does this place and rolex service polish the watch as well (from scratches)? Or just internal?