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SSSS · 3 July 2010, 09:03 AM

Just purchased a brand new Explorer II from an AD and got it last night. The AD that I purchased it from forgot to put my name on the warantee card.

Is this required for the warantee to be honored by Rolex?

Is there any advantage in not having my name on the card or should I high tail it back and have them fill it out?

The GMT Master · 3 July 2010, 09:07 AM

I'd get it filled out, better to be safe than sorry

Joey_V · 3 July 2010, 09:22 AM

As long as the AD has their name on the card.... why does it matter if our name isn't on it?

Isn't it technically better to have an "open" card anyway??

Hooper · 4 July 2010, 01:48 AM

Quote:

Originally Posted by The GMT Master

I'd get it filled out, better to be safe than sorry

Agreed !

learningtofly · 4 July 2010, 01:57 AM

Am I right in saying the warranty is only honoured if the card has your name on it (in other words, it's not transferable)?

PS Yes, I know it's mind-boggling that I'm asking the question, but as the owner of 4 Rolex's in total and two at present, I actually only just realised that this might be the case!

gqllc · 30 July 2010, 12:56 AM

leave it blank!

rangrov · 14 October 2010, 04:02 AM

I have spoken to my AD about this, apparently rolex sent letters out last year informing the ADs that if they did not fill the owners name on the warranty card, if it goes back for service or repair the AD who sold it will have to pay a premium, He said they had been stung twice so not again.

rangrov · 14 October 2010, 04:06 AM

P.S plus when the AD sells a rolex he has to put the serial number in his ledger with the date sold so rolex has a thread on the watch, i dont think he has to put the owners name, the warranty goes with the watch not the owner.........

JennyFurLynn · 3 July 2010, 09:26 AM

I would expect you would want your name proudly placed on that warranty! And congrats to you on your purchase!

SSSS · 7 July 2010, 01:08 AM

Quote:

Originally Posted by JennyFurLynn

I would expect you would want your name proudly placed on that warranty! And congrats to you on your purchase!

Thanks! I'm finding I like this watch more everyday I wear it.

Speed · 3 July 2010, 09:59 AM

You can simply write your name on it with a pen...is the date of purchase filled out? If not, leave it open. Whats the rush?

gregmoeck · 3 July 2010, 10:04 AM

yeah, you can write your name but you might do better leaving it blank if you ever want to sell it.

DaveInLA · 3 July 2010, 12:53 PM

When I bought my Explorer from an AD, they had me write in my name myself, but in the store, in front of the salesperson.

padi56 · 3 July 2010, 06:39 PM

Quote:

Originally Posted by Joey_V

As long as the AD has their name on the card.... why does it matter if our name isn't on it?

Isn't it technically better to have an "open" card anyway??

Quote:

Originally Posted by Speed

You can simply write your name on it with a pen...is the date of purchase filled out? If not, leave it open. Whats the rush?

Quote:

Originally Posted by gregmoeck

yeah, you can write your name but you might do better leaving it blank if you ever want to sell it.

Have to agree.

Mockingbird · 3 July 2010, 10:15 AM

I'd leave it blank, just in case you ever needed to sell it.

CoopJr · 3 July 2010, 11:02 AM

Quote:

Originally Posted by Mockingbird

I'd leave it blank, just in case you ever needed to sell it.

X3. My AD left my name off the card for my LV...I wouldnt worry and if it bothers you, they should be more than willing to put it on there for you.

HL65 · 3 July 2010, 10:53 AM

X2

watchluvr4ever · 3 July 2010, 11:08 AM

Whether your name is on their or not the warranty is transferable and follows the watch.

Bisquitlips · 3 July 2010, 11:20 AM

TopNotchChach · 3 July 2010, 11:23 AM

Keep it blank. maybe a higher resell value for someone that would want the warranty in their name?

bodybump · 3 July 2010, 11:40 AM

Quote:

Originally Posted by TopNotchChach

Keep it blank. maybe a higher resell value for someone that would want the warranty in their name?

paverman · 3 July 2010, 01:05 PM

Quote:

Originally Posted by TopNotchChach

Keep it blank. maybe a higher resell value for someone that would want the warranty in their name?

What he said.

Jim232118 · 3 July 2010, 01:01 PM

Leave it blank, if you need warranty, fill it out just before you send the watch to Rolex.

sakuraba · 3 July 2010, 01:18 PM

Quote:

Originally Posted by Jim232118

Leave it blank, if you need warranty, fill it out just before you send the watch to Rolex.

+1

rred · 3 July 2010, 02:01 PM

I thought if name and adress wasnt on card then its not good

mpkRolex · 3 July 2010, 02:36 PM

Quote:

Originally Posted by Jim232118

Leave it blank, if you need warranty, fill it out just before you send the watch to Rolex.

x2

newsboy · 3 July 2010, 03:19 PM

x3

Joey_V · 3 July 2010, 04:09 PM

What about the date?

How would Rolex know when the watch was purchased?

learningtofly · 3 July 2010, 11:00 PM

Quote:

Originally Posted by Joey_V

What about the date?

How would Rolex know when the watch was purchased?

They certainly know what date they supplied it to the AD, and in my experience will tell you if you ask.

Carlos98326194 · 3 July 2010, 04:24 PM

Both my Rolex does not have my name on the warranty card but have the date chop. Guess the AD leave it intentionally for customers to be more flexible.

3 July 2010, 09:03 AM	#1
SSSS "TRF" Member Join Date: May 2010 Location: USA Posts: 198	AD didn't put my name on the Warantee Card Just purchased a brand new Explorer II from an AD and got it last night. The AD that I purchased it from forgot to put my name on the warantee card. Is this required for the warantee to be honored by Rolex? Is there any advantage in not having my name on the card or should I high tail it back and have them fill it out?

3 July 2010, 09:22 AM	#3
Joey_V "TRF" Member Join Date: Jan 2008 Real Name: Joey Location: Dallas, TX Watch: SS Sub 16610 M Posts: 3,824	As long as the AD has their name on the card.... why does it matter if our name isn't on it? Isn't it technically better to have an "open" card anyway?? __________________ Current Rotation: Rolex Submariner Date (M) - 1/08, Rolex Milgauss GV (V) - 2/10, Rolex SS Black Daytona (V) - 6/10, Rolex GMTIIC (G) - 5/11, TAG Heuer Silverstone (286/1860) - 1/2015 Former-watches: Omega PO/2535.80/2254, TAG Carrera/F1x2/Monaco, Panerai 312K/292L Wish List: Panerai 270/505, Rolex SMURF, Rolex RG Daytona, Rolex DSSD

4 July 2010, 01:57 AM	#5
learningtofly 2024 SubLV41 Pledge Member Join Date: Jun 2010 Real Name: Tony Location: London, England Watch: Hmmm... Posts: 2,483	Can someone PLEASE answer the question repeated below... Am I right in saying the warranty is only honoured if the card has your name on it (in other words, it's not transferable)? PS Yes, I know it's mind-boggling that I'm asking the question, but as the owner of 4 Rolex's in total and two at present, I actually only just realised that this might be the case!

30 July 2010, 12:56 AM	#6
gqllc "TRF" Member Join Date: Mar 2010 Real Name: Steve Location: Albany NY Watch: Blue Bezel SubC Posts: 1,511	leave it blank! __________________ K-TT Datejust, Random Blue Bezel SubC

3 July 2010, 12:53 PM	#13
DaveInLA "TRF" Member Join Date: May 2008 Location: California Posts: 336	When I bought my Explorer from an AD, they had me write in my name myself, but in the store, in front of the salesperson. __________________ Explorer I 114270 Z-serial Submariner-date 16610 M-serial

3 July 2010, 09:07 AM	#2
The GMT Master "TRF" Member Join Date: Jul 2008 Real Name: Chris Location: England Posts: 8,150	I'd get it filled out, better to be safe than sorry

14 October 2010, 04:02 AM	#7
rangrov "TRF" Member Join Date: Mar 2010 Location: uk Posts: 389	I have spoken to my AD about this, apparently rolex sent letters out last year informing the ADs that if they did not fill the owners name on the warranty card, if it goes back for service or repair the AD who sold it will have to pay a premium, He said they had been stung twice so not again.

14 October 2010, 04:06 AM	#8
rangrov "TRF" Member Join Date: Mar 2010 Location: uk Posts: 389	P.S plus when the AD sells a rolex he has to put the serial number in his ledger with the date sold so rolex has a thread on the watch, i dont think he has to put the owners name, the warranty goes with the watch not the owner.........

3 July 2010, 09:26 AM	#9
JennyFurLynn "TRF" Member Join Date: Jul 2010 Real Name: Jennifer Location: Arizona Watch: 6916 Ladies DJ Posts: 7	I would expect you would want your name proudly placed on that warranty! And congrats to you on your purchase!

3 July 2010, 09:59 AM	#11
Speed "TRF" Member Join Date: Aug 2009 Location: USA Posts: 19,706	You can simply write your name on it with a pen...is the date of purchase filled out? If not, leave it open. Whats the rush?

3 July 2010, 10:04 AM	#12
gregmoeck "TRF" Member Join Date: Mar 2010 Location: Maui Watch: Patek Posts: 2,032	yeah, you can write your name but you might do better leaving it blank if you ever want to sell it.

3 July 2010, 10:15 AM	#15
Mockingbird "TRF" Member Join Date: Nov 2009 Location: -- Posts: 2,097	I'd leave it blank, just in case you ever needed to sell it.

3 July 2010, 10:53 AM	#17
HL65 TRF Moderator & 2024 SubLV41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 63,989	X2 __________________ *SPEM SUCCESSUS ALIT*

3 July 2010, 11:08 AM	#18
watchluvr4ever "TRF" Member Join Date: Jul 2008 Location: Michigan Posts: 224	Whether your name is on their or not the warranty is transferable and follows the watch.

3 July 2010, 11:20 AM	#19
Bisquitlips 2024 Pledge Member Join Date: Sep 2008 Real Name: Richard Location: USA Watch: YM Deep Space Posts: 12,521	__________________ Rolex Yacht-Master 40mm (SS-YG / Deep Space MOP) 16623 Breitling Aerospace Titanium / 18K with UTC. Omega Speedmaster 3510.50 Oris TT1 Pro Diver Regulator 43MM

3 July 2010, 11:23 AM	#20
TopNotchChach "TRF" Member Join Date: Jul 2010 Location: Near the Ocean! Watch: 116610 Posts: 1,299	Keep it blank. maybe a higher resell value for someone that would want the warranty in their name?

3 July 2010, 01:01 PM	#23
Jim232118 "TRF" Member Join Date: Dec 2009 Real Name: Jim Location: DFW, TX Watch: Yachtmaster II YG Posts: 276	Leave it blank, if you need warranty, fill it out just before you send the watch to Rolex.

3 July 2010, 02:01 PM	#25
rred Member Join Date: Dec 2008 Location: chicago Posts: 31	I thought if name and adress wasnt on card then its not good

3 July 2010, 03:19 PM	#27
newsboy "TRF" Member Join Date: Jan 2009 Location: UK Watch: SS White Daytona Posts: 1,060	x3

3 July 2010, 04:09 PM	#28
Joey_V "TRF" Member Join Date: Jan 2008 Real Name: Joey Location: Dallas, TX Watch: SS Sub 16610 M Posts: 3,824	What about the date? How would Rolex know when the watch was purchased? __________________ Current Rotation: Rolex Submariner Date (M) - 1/08, Rolex Milgauss GV (V) - 2/10, Rolex SS Black Daytona (V) - 6/10, Rolex GMTIIC (G) - 5/11, TAG Heuer Silverstone (286/1860) - 1/2015 Former-watches: Omega PO/2535.80/2254, TAG Carrera/F1x2/Monaco, Panerai 312K/292L Wish List: Panerai 270/505, Rolex SMURF, Rolex RG Daytona, Rolex DSSD

3 July 2010, 04:24 PM	#30
Carlos98326194 "TRF" Member Join Date: Jul 2009 Real Name: Carlos Location: UK Watch: ing YOU! Posts: 1,121	Both my Rolex does not have my name on the warranty card but have the date chop. Guess the AD leave it intentionally for customers to be more flexible. __________________ 16610 116400GV 116520W 00112 116710LN 16610LV 00292 116520B

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