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Old 28 June 2011, 12:15 PM   #1
mairj23
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Rehaut

I just noticed that the Rolex crown logo on my engraved rehaut doesnt line up at 12. I havent seen another one in photos like this. Can a RSC fix this? Or is this just a missed quality control by Rolex?
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Old 28 June 2011, 12:28 PM   #2
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Old 28 June 2011, 12:33 PM   #3
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I wouldn't recommend opening up your watch for this. There's a chance you'll get it back with something else you notice, perhaps worse.
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Old 28 June 2011, 12:31 PM   #4
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Mine doesn't line up either (Sub LV) ...Don't worry. It doesn't matter.
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Old 28 June 2011, 12:36 PM   #5
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The "R" should line up perfectly with the 9'oclock position mark..
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Old 28 June 2011, 12:54 PM   #6
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Yeah figured it didnt matter.. haydendillon- yes the R and 9:00 lines up, is that whats really supposed to line up?
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Old 28 June 2011, 12:56 PM   #7
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Megalobyte- You are right. Heck no, not opening up watch until service.
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Old 28 June 2011, 03:36 PM   #8
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Yeah figured it didnt matter.. haydendillon- yes the R and 9:00 lines up, is that whats really supposed to line up?
Yeah. It's one of the more little known tricks that rolex used to detect counterfeit pieces.
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Old 21 September 2011, 07:55 AM   #9
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Originally Posted by haydendillon View Post
The "R" should line up perfectly with the 9'oclock position mark..
I presume the OP is speaking of the coronet engraved on the rehaut.

If that is true, how could the rest of the rehaut line up if the coronet is off.

On my watch the coronet is at 12 and moving clockwise the "X" in Rolex lines up with the 5 minute markers and after the serial number, the "R" lines up with the markers.

If it were my watch, that would bother me.

Part of the beauty of a Rolex is the attention to detail.

For the record, I have no expectation that the coronet should be vertical on the crown.

I also realize this is an old thread.
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Old 22 September 2011, 10:23 PM   #10
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the "r" should line up perfectly with the 9'oclock position mark..
x2
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Old 28 June 2011, 01:39 PM   #11
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That's the thing that pisses me off. With the money they demand for their watches and they can't seem to make that consistent. They invented that, which I think was a fantastic idea, but can't seem to get them right every time. The fakes don't line up always either.
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Old 20 September 2011, 08:28 AM   #12
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That's the thing that pisses me off. With the money they demand for their watches and they can't seem to make that consistent. They invented that, which I think was a fantastic idea, but can't seem to get them right every time. The fakes don't line up always either.
I wouldnt get so mad about it. Rolex is massed produced so there will be small issues every now and then. They make 800k watches a year. There are going to be oases. You can always send it in if its that big of a deal. We have a brand new MB SL550 and it has been in the shop several times and it costs A LOT more than a Rolex. I'm not even going to bring up our boat or RV. Stuff happens.
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Old 20 September 2011, 08:57 AM   #13
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Cheers for the positive input gwalker, it's put my mind at ease a lot more.
I think I'll pop into the AD I bought it from and just see what kind of a turn around they would expect for it to be altered in.

If it's something rediculous I'll probably wait until service as the watch is keeping excellent time.

Thanks for replying as I posted a comment on a similiar thread the other day and it had no reply.
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Old 20 September 2011, 11:35 AM   #14
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Cheers for the positive input gwalker, it's put my mind at ease a lot more.
I think I'll pop into the AD I bought it from and just see what kind of a turn around they would expect for it to be altered in.

If it's something rediculous I'll probably wait until service as the watch is keeping excellent time.

Thanks for replying as I posted a comment on a similiar thread the other day and it had no reply.
It would bother me and I would get it looked at. Rolex should fix that IMO. I love Rolex but to expect them to turn out the large number of watches all with no issues isn't possible. Good luck and keep us posted.
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Old 20 September 2011, 11:48 AM   #15
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It's keeping excellent time, don't open up the watch for this. Not only do you risk your great accuracy, but who's to say you don't get the watch back with a new and different flaw, perhaps quite a bit more upsetting than your pretty trivial issue.

We have a right to expect excellent quality, but it's unrealistic to expect absolute perfection, from any brand. I have yet to see a watch that doesn't have a flaw or 2 if you look closely, the trick is determining which flaws are acceptable, or at least those you can and perhaps should live with until service time, and which rise to the level of needing to open up the watch for. This one strikes me as one that should absolutely wait until service time.

I'm anal and notice everything, every watch I have and had has something that keeps it from literal perfection, and yes, it bugs me when I discover it, but I'm learning to weigh the risk vs reward of opening a watch for a flaw. 99% of the time I choose not to.
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Old 28 June 2011, 01:44 PM   #16
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This topic comes up from time to time.

Yes. Now and again, the crown - and then of course the other letters - do not like up perfectly. Personally, that would bug me. Not a huge fan of the engraving, but the only way to avoid it is to buy old.

If you just bought the watch, you can try to get your AD to exchange it.
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Old 28 June 2011, 01:48 PM   #17
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I thought if they do not line up there is no fix.... since the engraving is also part of the case... so no way to line them up... but I can be wrong..
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Old 28 June 2011, 02:04 PM   #18
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The watch is completely defective unless the crown logo on the rehaut lines up perfectly at 12 o'clock and the crown logo is perfectly right-side up when fully wound on the stem. Lemon.
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Old 28 June 2011, 06:32 PM   #19
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Quote:
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I thought if they do not line up there is no fix.... since the engraving is also part of the case... so no way to line them up... but I can be wrong..

could it be that the dial is slightly out of position?

either way, i don't buy the "it's just a cosmetic thing, no big deal" argument....if it bothers OP, then it's legitimate. how many problems should be argued away just because it's a "little error"?

personally, i've never looked at the position of the rehaut until today, thanks to the post, LOL, but, i was happy to see the crown and the "R" ligned up perfectly.
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Old 29 June 2011, 02:17 AM   #20
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I have 2 Rolexes with the engraved rehaut. I didn't know any of the text was supposed to line-up with anything and honestly it never occurred to me to look.

Besides, I'm way to busy trying to get the minute hand to line up exactly with the twelve when the second hand goes by as well as trying to get the triangle on my subs to line up exactly at 12 o'clock to bother with something so silly as looking to see if the rehaut is lined-up properly.
the text isn't supposed to line up.... but the crown in the rehaut should line up with the 12 oclock position... imho. anything esle would not sit well with me.

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I thought if they do not line up there is no fix.... since the engraving is also part of the case... so no way to line them up... but I can be wrong..
x2

the serial number is a part of rehaut so its permanent.



how about when their quality control misses on the lugholes and the bracelet sits higher on one side
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Old 29 June 2011, 02:24 AM   #21
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how about when their quality control misses on the lugholes and the bracelet sits higher on one side
no big deal, catalogue pics are so overhyped....
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Old 29 June 2011, 02:59 AM   #22
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I agree that the more you pay, the more you expect. After all, if a $1000 watch can be close to perfect it seems like the other $7000+ you pay for a Rolex should in part be for attention to detail and high quality control.

That being said, no watch is flawless if you look closely enough, in function or cosmetics. Some minor flaws are ok with me, some flaws aren't, we all have paid for the right to decide for ourselves what they are. Oddly the rehaut engraving being off wouldn't bug me much, the bezel being off would, as would dust under the crystal, if a $200 watch can be dust free I do expect the same from my $8k Sub. We're all different and value things differently. Some people wouldn't care if their Rolex suffered from multiple flaws, some would, neither is wrong. But I will say if you spend $8,000 on a simple SS diver, you've paid for the expectation of very high quality and attention to detail, which I think most Rolex buyers do get.

Accuracy is important to me, I can live with -4/+6, but if it's more like +/-1, that makes me happy. :)
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Old 28 June 2011, 05:18 PM   #23
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Quote:
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I just noticed that the Rolex crown logo on my engraved rehaut doesnt line up at 12. I havent seen another one in photos like this. Can a RSC fix this? Or is this just a missed quality control by Rolex?
Who or what says its got to line up, have not seen anything in any Rolex documentation about this.Rolex makes thousands of cases its a very very minor cosmetic detail we are talking about a deviation of a cats whisker.Just because the pictures in things like the brochure show all crown etc lined up and hands set at 11 minutes past ten,this dont always happen in the real world.
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Old 28 June 2011, 06:39 PM   #24
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Who or what says its got to line up, have not seen anything in any Rolex documentation about this.Rolex makes thousands of cases its a very very minor cosmetic detail we are talking about a deviation of a cats whisker.Just because the pictures in things like the brochure show all crown etc lined up and hands set at 11 minutes past ten,this dont always happen in the real world.
It's also good to know that your own Rolex is not exactly the same as all the others.

All my watches, not just Rolex watches, have something that is different from another of the same model. Some differences are easy to see and some need a loupe.
Either way all my watches are 'different' from others. Just like my pets, ex-wives, children, cars, etc, etc.
It's good to know.
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Old 20 September 2011, 01:10 PM   #25
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I wondered how they measured such deviations..........

Quote:
Originally Posted by padi56 View Post
Who or what says its got to line up, have not seen anything in any Rolex documentation about this.Rolex makes thousands of cases its a very very minor cosmetic detail we are talking about a deviation of a cats whisker.Just because the pictures in things like the brochure show all crown etc lined up and hands set at 11 minutes past ten,this dont always happen in the real world.
Little known tools...... Cat's-whisker detector
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Old 20 September 2011, 05:35 PM   #26
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Thanks for the great input guys,

I'm still undecided whether to further it or not.

With regards to whay you said megalobyte I do actually agree about weighing up the risk of opening a watch for cosmetic flaws as it may compromise something else and result in another flaw.

However the only other thing I would like to mention is that apart from my rehaut issue I have noticed a circular style shadow/blob on the lume at my 12 o'clock marker, this was the premise I was considering sending the watch in for originally and I was going to side note to rsc that I would also like my dial/rehaut aligning at the same time.

I guess my question is would you consider a fairly badly painted lume which is noticeable in certain light as bad or worse as the rehaut issue for warranty work or is that a fairly common issue due to being hand painted?

Thanks again for the input guys
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Old 20 September 2011, 07:00 PM   #27
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Little known tools...... Cat's-whisker detector
Made several cats whisker crystal radio and myself am a Amateur radio operator
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Old 28 June 2011, 05:26 PM   #28
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Eduardo is right. The rehaut is part of the body and NOT a separate part.
Could it be that the position of the dial (movement) is not perfect?

On my SubC the crown perfectly sits at 12:00 and the R at 9:00 and I would be totally annoyed, if that would not be the case.

I dislike the engraving to a high degree but at least it should be perfectly positioned.
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Old 28 June 2011, 08:03 PM   #29
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I have 2 Rolexes with the engraved rehaut. I didn't know any of the text was supposed to line-up with anything and honestly it never occurred to me to look.

Besides, I'm way to busy trying to get the minute hand to line up exactly with the twelve when the second hand goes by as well as trying to get the triangle on my subs to line up exactly at 12 o'clock to bother with something so silly as looking to see if the rehaut is lined-up properly.
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Old 28 June 2011, 08:32 PM   #30
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It's also good to know that your own Rolex is not exactly the same as all the others.

All my watches, not just Rolex watches, have something that is different from another of the same model. Some differences are easy to see and some need a loupe.
Either way all my watches are 'different' from others. Just like my pets, ex-wives, children, cars, etc, etc.
It's good to know.
How true Eddie but today a loupe to many new Rolex watch owners can be there worst enemy.With anything thats mass produced there will be tiny differences, its like asking for the loco"s to all line up upright on your car tyres every time you stop and park.First it was the holograms stickers,and later the Rolex crown emblem must be 100% perfect upright,after that the LEC crystal must find it at all costs, and now the Rolex Rolex Rolex line up on the rehaut.Thank you Rolex and the Internet for all these tiny Rolex idiosyncrasies wonder whats happened to the important things like the movements and history of the Rolex brand.

Quote:
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The "R" should line up perfectly with the 9'oclock position mark..
Have you any documentation where it states that or is just Internet banter or just like pictures in a brochure.
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