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Old 27 August 2012, 02:01 AM   #1
DCportraits
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High priced overhaul quote from NY AD

Good morning TRF'ers,

So I just returned from a trip to NY last night and I decided to stop by the new Wempe Rolex store, which was beautiful by the way! I decided to have my explorer II serviced having bought it on the forums a few months ago.

To my amazement the watchmaker quoted me at a $800 overhaul?! From what I've been reading about all over the forum $500 should be the price, am I correct to assume that?? All I wanted besides having the overhaul was a replacement crystal which I've seen is $90.

Can someone advice me on what it should be so I don't get ripped off. I haven't received the actual email quote yet, which I should get in about 2 weeks he said. Any help would be greatly appreciated.
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Old 27 August 2012, 02:02 AM   #2
Elementa
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Contact Rik at Time Care Inc. He'll sort you out.
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Old 27 August 2012, 02:04 AM   #3
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Contact Rik at Time Care Inc. He'll sort you out.
+1 x 10.
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Old 27 August 2012, 02:38 AM   #4
Megalobyte
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Although I recommend Rik too, it seems like lately $800 isn't out of line for an RSC overhaul, especially with a new crystal. I'd bet Rik would do it a lot cheaper.
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Old 27 August 2012, 03:08 AM   #5
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That's about what it will cost at the NY RSC (including a new crystal).
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Old 27 August 2012, 03:11 AM   #6
Like To Watch
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I paid Au$900.00 at the RSC in Sydney.
It did not include a new Crystal.
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Old 27 August 2012, 03:32 AM   #7
NYMike
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Wempe does not do service. The overhaul they so goes right upstairs to the rsc. The price you for is from rolex themselves.
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Old 27 August 2012, 03:55 AM   #8
DCportraits
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I already dropped the watch off but maybe next time I'll have to contact Rik.

NYMIke, I know Wempe doesn't do the service, the rest of your sentence was incoherent.
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Old 27 August 2012, 04:20 AM   #9
kkwn98
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I already dropped the watch off but maybe next time I'll have to contact Rik.

NYMIke, I know Wempe doesn't do the service, the rest of your sentence was incoherent.
Yes, but the meaning is pretty clear and I had no difficulty understanding it. I'd thank him instead.
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Old 27 August 2012, 04:23 AM   #10
DCportraits
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Yes, but the meaning is pretty clear and I had no difficulty understanding it. I'd thank him instead.
Thank him instead for what?
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Old 27 August 2012, 04:33 AM   #11
kkwn98
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Thank him instead for what?
OK, let me say it another way: I'd just thank him for his time answering your query.
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Old 27 August 2012, 04:36 AM   #12
DCportraits
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OK, let me say it another way: I'd just thank him for his time answering your query.
That makes sense.
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Old 27 August 2012, 09:29 AM   #13
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Yes, but the meaning is pretty clear and I had no difficulty understanding it. I'd thank him instead.
I second this as it's basic courtesy 101.
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Old 27 August 2012, 09:42 AM   #14
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I second this as it's basic courtesy 101.
It's ok - I should have checked my poor phone's grammar predictions before pressing the send button. We all deserve legibility and clarity.
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Old 27 August 2012, 09:40 AM   #15
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Originally Posted by DCportraits View Post
I already dropped the watch off but maybe next time I'll have to contact Rik.

NYMIke, I know Wempe doesn't do the service, the rest of your sentence was incoherent.
Stupid predictive text on my phone. Sorry for the incoherence.
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Old 27 August 2012, 09:49 AM   #16
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I already dropped the watch off but maybe next time I'll have to contact Rik.
. . .
Basic service is 650, a new Sapphire crystal is 150.

It is just an estimate. Rolex will come back with the exact quote that must be approved before starting the work..
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Old 27 August 2012, 09:51 AM   #17
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I'm glad I have a most excellent indie watchmaker who can get Rolex parts.
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Old 27 August 2012, 06:13 AM   #18
landroverking
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Last year I only paid $930 for a TT Zenith Daytona and that included shipping and a new crown. 800 seems high to me.
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Old 27 August 2012, 06:15 AM   #19
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One of my best friends just had his SD services at rsc NYC. It was $913 for service and a new crystal and new insert. Not sure if anything else was done but $800 is about right.
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Old 27 August 2012, 07:13 AM   #20
submariner66
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Next time go right to the RSC 5th Floor Rolex Building, entrance on 53rd Street they are a one minute walk around the corner, same building as The Wempe Rolex boutique I believe. I just paid $700 plus tax for a vintage 57' overhaul so I would imagine you are in the ballpark. The service prices have increased a lot over a relatively short period of time.
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Old 27 August 2012, 09:10 AM   #21
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I dropped my Sub at the Beverly Hills RSC last week. They inspected the watch while I waited and gave me a quote of $600.00. They said the basic service was needed but no parts such as crown and tube. Also quoted a 3-4 week turn around time.
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Old 27 August 2012, 09:26 AM   #22
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I had my Air King serviced last year. With a new crystal and tax, it was about $900.
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Old 27 August 2012, 09:55 AM   #23
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In the future send it to TOM http://www.dstimeservice.com/index.html Great work and great prices. Dropped off a watch yesterday! He has customers all over the world!
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Old 27 August 2012, 09:59 AM   #24
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Welcome to the Forum!

$800 with new crystal is about right, + shipping. Watch will come out looking like new. There are other alternatives as others have suggested.

You make the decision if you like the RSC to do the job or not..
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Old 27 August 2012, 10:00 AM   #25
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About right.
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Old 27 August 2012, 10:24 AM   #26
jolimont
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lucky you don't live in Australia
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