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14 September 2013, 06:59 AM | #1 |
"TRF" Member
Join Date: Dec 2008
Real Name: Tim
Location: USA
Posts: 1,704
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ADMIN: PM/Email Notification Problem
To the Admins:
Over the past few days when I get a PM from a member or a Mod, I am not getting an email notifying me. I double checked my settings and I do still have the box checked to receive an email notification. I also am not seeing anything in my email spam folder. Any clue if this is a known issue? Thanks , Tim
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2 October 2013, 07:07 PM | #2 |
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Join Date: Sep 2008
Real Name: Clive
Location: Exoplanet
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Same for me - I no longer receive email notifications of PMs
Can anyone please help with this? Thanks
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2 October 2013, 08:29 PM | #3 |
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If you guys are using COMCAST there could be a problem with your account.
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2 October 2013, 10:46 PM | #4 | |
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Join Date: Sep 2008
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Quote:
I'm using Outlook (ex-Hotmail) I've checked my junk/block filters, etc and all seems to be fine Address maximprolink@yahoo.com.au is in my safe list If all looks fine at your end I can try raising the issue with Outlook support Thanks Clive
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3 October 2013, 01:38 AM | #5 |
⭐⭐⭐⭐2024 SubLV41 sponsor & Boutique Seller
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3 October 2013, 03:18 AM | #6 |
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Real Name: Paul
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Send a test PM to me and note the time sent in this thread.
I'll do the same by return. Also, specify your email provider. Mine is aol.co.uk. |
3 October 2013, 05:20 AM | #7 | |
"TRF" Member
Join Date: Sep 2008
Real Name: Clive
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Watch: spring-driven
Posts: 38,856
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Quote:
PM sent at 8:18pm UK time My email provider is outlook.com (formerly hotmail)
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3 October 2013, 05:28 AM | #8 |
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Real Name: Paul
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3 October 2013, 06:20 AM | #9 |
"TRF" Member
Join Date: Dec 2008
Real Name: Tim
Location: USA
Posts: 1,704
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Hey Paul. FYI, as you know I am using an @hotmail.com address as well. Nothing showing in my Spam folder.
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3 October 2013, 06:48 AM | #10 |
"TRF" Member
Join Date: Apr 2006
Real Name: Paul
Location: Wales, UK
Posts: 14,578
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It might be a hotmail thing. Not sayin' that hotmail are gobbling them up necessarily.
They may be getting binned after leaving our server. Our server manager is a busy guy. Hopefully we will be able to cast a little more light on it in due course. |
5 October 2013, 08:56 PM | #11 |
"TRF" Member
Join Date: Sep 2008
Real Name: Clive
Location: Exoplanet
Watch: spring-driven
Posts: 38,856
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Just fyi, Microsoft's response to me was...
"...if you are receiving emails regularly from other contacts it is safe to say that your account is working fine and all you can do right now for that @yahoo.com.au account is to add him/her in your safe senders list which you already did. Most likely, the issue is on the sender's end so the best course of action here is to let your sender know to contact his domain support to alleviate this issue."
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2 November 2013, 11:35 AM | #12 |
"TRF" Member
Join Date: Dec 2008
Real Name: Tim
Location: USA
Posts: 1,704
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Just curious if there have been any updates on this? Still not getting emails when a PM is received. Thanks
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2 November 2013, 12:55 PM | #13 |
⭐⭐⭐⭐2024 SubLV41 sponsor & Boutique Seller
Join Date: Apr 2011
Real Name: Thanh Takuya
Location: Dont mess w Texas
Watch: AP/Rolex/PP
Posts: 53,009
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i don't think the problem has fixed yet???
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