5 Year warranty not true?

[schwartz914]

So i called the rolex service center and they said that this is not true. Anyone have something from Rolex saying this?

http://www.rolexforums.com/showthread.php?t=417631

[travisb]

I haven't heard any confirmation for the US.

[Jocke]

Originally Posted by schwartz914

So i called the rolex service center and they said that this is not true. Anyone have something from Rolex saying this?

http://www.rolexforums.com/showthread.php?t=417631

I believe RUSA have their own rules as usual. The original post state it's for Europe.

I guess the CONUS thing even works here. What happen CONUS stays CONUS.

[wantonebad]

Originally Posted by Jocke

I believe RUSA have their own rules as usual. The original post state it's for Europe.

Rolex USA ?

Cause you better not be saying RUSsiA

[Jocke]

Originally Posted by wantonebad

Rolex USA ?

Cause you better not be saying RUSsiA

You didn't know Rolex USA is called RUSA? Then you haven't been here too long.

[Jocke]

The reason that the warranty has been extended in Europe is that Europeans are not so whiny and fuss about dust particles on the dial.

[HogwldFLTR]

Originally Posted by Jocke

I believe RUSA have their own rules as usual. The original post state it's for Europe.

Didn't know there were many Rolex in Russia; isn't part of it in Europe?

[Kneecough]

Originally Posted by HogwldFLTR

Didn't know there were many Rolex in Russia; isn't part of it in Europe?

RUSA = Roles USA

[Alpino]

Originally Posted by HogwldFLTR

Didn't know there were many Rolex in Russia; isn't part of it in Europe?

Russia is in Europe but Rolex isn't in Russia ... a privately owned company imports all Rolex watches to Russia , it's called Mercury.

Regarding the warranty they may impose their rules , different from the rest of the world.

Same apply to USA where RUSA is in some way independant from Rolex world, and may refuse or delay the application of the new 5 years warranty.

[schwartz914]

Gotcha. Im shocked they wouldnt also do it if Europe was. She said there is no way they are doing that..... I guess I can tell my friend he didnt make a bad choice buying his BLNR last week lol

[xjeeunitx]

Second that, Dallas RSC is not tracking this.

[schwartz914]

i was so amped to get another year... o well

[beshannon]

Interesting.

So the article reference yesterday was not complete. Shocked (not)! Rumors are just that.

Beginning 1 July 2015, the Rolex International Warranty will more than double from its current 2-year warranty to a 5-year warranty from the date of purchase. Retroactive for all watches sold between 1 July 2013 and 30 June 2015, the Rolex International Warranty is extended for an additional one year for a total of a 3-year warranty. Designed for longevity, Rolex has an extensive network of authorised retailers and service centers in over 100 countries around the world.

This unprecedented move by the Swiss watchmaker is a game changer, and sets a new industry standard for luxury watches.

Source: Business Montres (www.businessmontres.com)

Hoping that Rolex continues the confusion!

[3ther]

No word at AD level. Rolex won't say anything until the date listed, most likely. I suppose we'll have to wait until July 1 to see.

[Jocke]

Looking at this it seems to be worldwide.

[subtona]

Originally Posted by Jocke

Looking at this it seems to be worldwide.

That doesn't appear to be a document published by rolex?

[Jocke]

Another one interesting aspect is that it advocates a 5-year intervals services which mean that you might be sure to get
the first service for free if one refers to it goes bad, and falls within the warranty period.

[Cdn328is]

Originally Posted by schwartz914

So i called the rolex service center and they said that this is not true. Anyone have something from Rolex saying this?



http://www.rolexforums.com/showthread.php?t=417631

It makes little sense that an international warranty be extended for items sold only in parts of the world. Also, I'm not sure who you spoke to at the RSC but I highly suspect that significant policy updates such as this one aren't communicated to administrative employees before implementation, or at least that all employees have to keep it secret until a certain date, again, my guess in this case July 1st 2015.

I would also bet that RUSA would only officially announce updated warranty terms on the day they are implemented. If they announced it in advance nobody knowing about the upcoming change would buy a watch until July 1st, understandably so.

[beshannon]

Originally Posted by Cdn328is

It makes little sense that an international warranty be extended for items sold only in parts of the world. Also, I'm not sure who you spoke to at the RSC but I highly suspect that significant policy updates such as this one aren't communicated to administrative employees before implementation, or at least that all employees have to keep it secret until a certain date, again, my guess in this case July 1st 2015.

I would also bet that RUSA would only officially announce updated warranty terms on the day they are implemented. If they announced it in advance nobody knowing about the upcoming change would buy a watch until July 1st, understandably so.

And yet people suck up the rumor here like crack!

[Keith1]

Originally Posted by beshannon

And yet people suck up the rumor here like crack!

Well the rumor has been confirmed to be true, and once again Alpino is correct!!

[scscheib]

Originally Posted by Cdn328is

It makes little sense that an international warranty be extended for items sold only in parts of the world. Also, I'm not sure who you spoke to at the RSC but I highly suspect that significant policy updates such as this one aren't communicated to administrative employees before implementation, or at least that all employees have to keep it secret until a certain date, again, my guess in this case July 1st 2015.

I would also bet that RUSA would only officially announce updated warranty terms on the day they are implemented. If they announced it in advance nobody knowing about the upcoming change would buy a watch until July 1st, understandably so.

My thoughts exactly! Rolex is a profitable business and I can't imagine a smart marketing move would be to admit or announce such a change in advance. It would certainly cause delay for purchases, myself included. IM reminded of asking Apple what the launch date is for the next iPhone, always the same response, "we don't know", or "I'm not aware of such a date", lol. I have a Breitling in house movement on my wrist and I do feel better knowing it has a 5 year warranty instead of a 2 or 3 year so I hope this is true for Rolex.

[Lol-x]

If the rest of the world goes to 5 years there will be significant pressure on Rolex USA to fall into line sooner or later.

[beshannon]

Originally Posted by Lol-x

If the rest of the world goes to 5 years there will be significant pressure on Rolex USA to fall into line sooner or later.

Agreed.

When I see it printed on a warranty card, then it will be true.

[Jocke]

Originally Posted by Lol-x

If the rest of the world goes to 5 years there will be significant pressure on Rolex USA to fall into line sooner or later.

So long you not can import Rolex to USA I guess the pressure is not too high at RUSA.

[Chewbacca]

Originally Posted by Jocke

So long you not can import Rolex to USA I guess the pressure is not too high at RUSA.

and bingo was his name-o!

[wantonebad]

Originally Posted by Chewbacca

and bingo was his name-o!

Yeah... what they said!

[Boxcars]

RUSA are still entirely governed by Rolex SA in instances such as this, just like every other Rolex affiliate. Chill.

[wantonebad]

Originally Posted by Boxcars

RUSA are still entirely governed by Rolex SA in instances such as this, just like every other Rolex affiliate. Chill.

I'm quite "chill" thank you very much, but clearly RUSA is in no rush and that's reason enough to talk about it, OK?

[Submariner2015]

Originally Posted by schwartz914

So i called the rolex service center and they said that this is not true. Anyone have something from Rolex saying this?

http://www.rolexforums.com/showthread.php?t=417631

Seven more days or so till July 1,2015...if everyone believed the warranty hike started next month no one would buy a Rolex the rest of this one--my theory is no one at Rolex can comment affirmatively on this as this would muddle June 2015 sales...assuming there is any truth to the rumors...imo

[jamesbondOO7]

Who cares? What is likely to go wrong in the first 5 years? Nothing.