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6 September 2015, 01:03 AM
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#1 |
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"TRF" Member
Join Date: Jun 2014
Posts: 2,335
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Awesome Service RSC NYC...
Playing with my daughter I banged my BlackBay and lost the Pearl (lume dot) by the 12 o'clock. I asked around in a few AD and watch shops and I got quoted from $50 to $85, which I was ok to pay. But decided to ask at the RSC and check their customer service, prices and the overall experience.
It was awesome, within 15min I was out with a new lume dot on my BB and completely free. Ashlie the lady who assisted me wrapped my BB in a Tudor cleaning cloth inside a Tudor pouch since I was wearing my Sub. Simply a great experience.... Lume dot missing.  BB back like new, for free...   Sent from my iPhone using Tapatalk |
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6 September 2015, 01:04 AM
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#2 |
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"TRF" Member
Join Date: Jan 2015
Real Name: Kris
Location: Holland
Watch: me go
Posts: 730
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Nice! Happy with the great service from the NY RSC as you hear other stories too.
__________________
Instagram watchpage: k99app, feel free to follow me ;) 17014 - oysterquartz Corniche Mistral40 Regards. |
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6 September 2015, 01:12 AM
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#3 |
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"TRF" Member
Join Date: Sep 2014
Real Name: Angelo
Location: Brooklyn, NY
Watch: Rolex Submariner
Posts: 42,164
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It's nice to hear a positive story about NY RSC.
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6 September 2015, 01:33 AM
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#4 |
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"TRF" Member
Join Date: May 2015
Location: Europe
Watch: The White Gold Sub
Posts: 518
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Great service!! Enjoy your watch
 
__________________
 Platinum DD 228206 Diamond Baguette Ice Blue Dial - Skydweller 326934 Black Dial Jubilee - Rosé Gold Yacht-Master 126655 Oysterflex - Smurf 116619LB - Sub 126613LB - Sub 124060LN - GMT-Master II 116710LN - DJ 126334 Blue...... |
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6 September 2015, 01:48 AM
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#5 |
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2024 SubLV41 Pledge Member
Join Date: Mar 2015
Real Name: Richie
Location: "Nowhere Man"
Watch: out now,take care!
Posts: 29,583
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Good for you. NYC RSC fixed my 6 month out of warranty GMT free of charge. It needed a complete movement overhaul. I have no complaints with them.
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"I love to work at nothing all day" TRF #139960 |
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6 September 2015, 02:09 AM
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#6 |
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2024 Pledge Member
Join Date: Feb 2015
Location: U.S./Vienna, AT
Posts: 1,967
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Good to hear happy ending.
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6 September 2015, 02:31 AM
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#7 |
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"TRF" Member
Join Date: Aug 2012
Location: New York
Posts: 7,630
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Ny rsc is great. Nothing but good experiences
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6 September 2015, 02:35 AM
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#8 |
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"TRF" Member
Join Date: Mar 2014
Location: NYC / Milan
Watch: 6263
Posts: 3,938
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great to hear.
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6 September 2015, 02:37 AM
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#9 |
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2024 Pledge Member
Join Date: Jan 2009
Real Name: Chuck
Location: SW Florida
Watch: 16233,16610,214270
Posts: 11,196
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Great to hear of good service.
__________________
16233 Y Serial Datejust 16610 Z Serial Submariner 214270 Explorer 114300 Oyster Perpetual 76200 Tudor Date+Day |
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6 September 2015, 02:37 AM
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#10 |
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"TRF" Member
Join Date: Apr 2008
Real Name: Tom
Location: In a race car!
Watch: ME RACE PORSCHES
Posts: 24,123
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nice!!
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6 September 2015, 02:50 AM
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#11 |
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"TRF" Member
Join Date: Jun 2013
Location: San Diego
Watch: Sub-C blue, DSSD
Posts: 2,482
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Really nice to read how they took great care of you.
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6 September 2015, 02:52 AM
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#12 |
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Banned
Join Date: Oct 2005
Real Name: Gerardo
Location: Here
Watch: ALL of them
Posts: 32,098
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Wow!!! Nice!
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6 September 2015, 03:59 AM
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#13 |
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"TRF" Member
Join Date: Nov 2014
Real Name: Kristofer
Location: Los Angeles, CA
Watch: my feet.
Posts: 2,364
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Whenever I see RSC posts I am saddened by all of the negative experiences; glad to hear of a success story!!
Sent from my iPhone using Tapatalk
__________________
No sticker left behind. "Better three hours too soon, than a minute too late." "All we have to do is decide what to do with the time that is given to us." ref. 116520 Daytona - 10/2014 |
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6 September 2015, 06:13 AM
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#14 |
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"TRF" Member
Join Date: Jan 2009
Real Name: Larry
Location: Kentucky
Watch: Yes
Posts: 34,996
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Great. Love the hear the positives now and then.
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6 September 2015, 06:33 AM
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#15 |
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2024 SubLV41 Pledge Member
Join Date: Mar 2013
Location: usa
Posts: 19,508
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Nice of them
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6 September 2015, 06:37 AM
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#16 |
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"TRF" Member
Join Date: May 2005
Real Name: Mark
Location: Seattle-ish
Posts: 6,074
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Super. Great to hear those stories
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6 September 2015, 07:37 AM
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#17 |
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2024 Pledge Member
Join Date: May 2013
Location: Hollywood 1950
Posts: 4,103
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I've had excellent experiences with RSC NYC in the past.
When I brought in my TT DJ for service and was upgraded to a PlatinumDD ,free of charge, I was flabbergasted 
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7 September 2015, 07:44 AM
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#18 |
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"TRF" Member
Join Date: Apr 2014
Location: VA
Watch: Sub 116610
Posts: 1,082
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Good to hear as you always here bad about NYC. Did you have your warranty card with you or did they just take it back and fix it?
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7 September 2015, 09:58 PM
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#19 |
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2024 SubLV41 Pledge Member
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 47,566
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Good deal. I think many times we only hear the negative.
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7 September 2015, 11:03 PM
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#20 |
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"TRF" Member
Join Date: Sep 2008
Real Name: Clive
Location: Exoplanet
Watch: spring-driven
Posts: 38,856
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Good to hear
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8 September 2015, 12:00 AM
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#21 |
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2024 Pledge Member
Join Date: Apr 2013
Location: Indianapolis
Watch: Patek-Philippe
Posts: 16,832
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It's great to hear a great customer service experience!
__________________
Rolex and Patek Philippe |
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8 September 2015, 12:02 AM
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#22 |
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2024 SubLV41 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 77,711
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Fantastic, glad to hear!
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8 September 2015, 06:26 AM
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#23 |
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"TRF" Member
Join Date: Oct 2009
Real Name: Kenny
Location: northern ireland
Watch: SDs, Subs & GMTs
Posts: 5,136
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Nice touch indeed!
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