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Asiatic44m · 9 June 2016, 06:23 AM

The salesperson offered me a bumper to bumper warranty for any scratches for 3 years. They called this a TRO offer I think?

He mentioned Rolex 5 year warranty was for the movement, this was for any aesthetics and free servicing came with the watch for the 3 years.

Wanted to ping you all (girls thoughts are welcome) on your thoughts for this type of insurance, it was a Tourneau dealership Rolex AD.

Tools · 9 June 2016, 07:41 AM

The Rolex warranty is for manufacturing defects. Doesn't matter if it's the movement or the bracelet..

Any Tourneau insurance/warranty coverage is between you and them.

(any "free" servicing by Tourneau would likely void your Rolex warranty)

tkerrmd · 9 June 2016, 07:57 AM

I would skip that

HL65 · 9 June 2016, 08:10 AM

Quote:

Originally Posted by tkerrmd

i would skip that

x2

AK797 · 9 June 2016, 09:51 AM

Quote:

Originally Posted by tkerrmd

I would skip that

I'd avoid Tourneau too and I live in England.

domrusso10 · 9 June 2016, 10:56 AM

Quote:

Originally Posted by tkerrmd

I would skip that

This

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CHOSEN1 · 9 June 2016, 08:11 AM

I wouldn't invest in it

ralpie · 9 June 2016, 08:12 AM

If they are throwing it in...if not- PASS

mudd · 9 June 2016, 08:21 AM

Pass.

enjoythemusic · 9 June 2016, 08:34 AM

Which watch and what was the cost for the TRO?

Since that store is a known bad egg, am curious if they're trying to make amends to better their reputation with free polish service... or finding ways to enhance their revenue stream above and beyond in a continuation of their lackluster reputation.

dddl · 9 June 2016, 08:50 AM

I'd take all the advise above and I would recommend talking to a trusted seller(s) here on TRF. If you buy new you can get the same 5 year Rolex warranty...

roadkillrob · 9 June 2016, 10:17 AM

How much are they trying to get you for it, assuming they are just going to polish any scratches out for 3 years, you can just pay for that as needed for a few hundred or just wait until it needs serviced in 10 years or so and RSA will make it look perfect again. Sounds a bit like they are trying to pile stuff on like a car dealer at 90% profit margins would be my guess.

Etschell · 9 June 2016, 10:41 AM

Warranty add ons are the biggest scams and rip offs. They offered me it on furniture, a bed set.

sensui · 9 June 2016, 11:25 AM

Quote:

Originally Posted by Etschell

Warranty add ons are the biggest scams and rip offs. They offered me it on furniture, a bed set.

Yep pretty much applies across the board for all items. They wouldn't be selling it if it didn't profit.

Rocket_Man · 9 June 2016, 01:48 PM

They will polish those scratches out by taking it to a local watchmaker who they likely picked by being the lowest bidder. Is that what you would do with your watch?

Plus to properly polish the watch it must be partially disassembled and as was pointed out may void the warranty.

Mr. K · 9 June 2016, 11:42 PM

Quote:

Originally Posted by Rocket_Man

They will polish those scratches out by taking it to a local watchmaker who they likely picked by being the lowest bidder. Is that what you would do with your watch?

Plus to properly polish the watch it must be partially disassembled and as was pointed out may void the warranty.

At best. Or some unqualified person at the store will try and do it themselves. I would not subject my watch to that.

Lordofrolex · 9 June 2016, 02:20 PM

Pass

henry333 · 9 June 2016, 04:14 PM

Tourneau ... O. Pass

ragingcao · 9 June 2016, 04:17 PM

TourNOOOOO! 😉

ronin_ph · 9 June 2016, 05:46 PM

Sounds like the Best Buy in house warranty they always say not to buy. Can't imagine how many anal/ocd people run back to torneau every time they get a lil scuff.

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beshannon · 9 June 2016, 09:33 PM

Pass on everything

kilyung · 9 June 2016, 10:59 PM

Ask yourself, am I okay with Tourneau polishing my watch?

beshannon · 9 June 2016, 11:10 PM

Quote:

Originally Posted by kilyung

Ask yourself, am I okay with Tourneau polishing my watch?

That thought gives me the chills

m j b · 9 June 2016, 11:38 PM

Wow. Lots of hate for Tourneau here. I've window-shopped them in NYC, but they give me the impression of selling at MSRP only (not that I asked).

As to the OP's Q: no. Pass on all extended warranties, for anything (cars, appliances, watches). Not only is it a huge profit center for the retailer, but if you are buying something that is so badly made that you need to buy a warranty for it (over and above what you get from the manufacturer) then maybe you shouldn't be buying it.

Doug T · 9 June 2016, 11:50 PM

Pass for sure. It's another money grab!

9 June 2016, 06:23 AM	#1
Asiatic44m "TRF" Member Join Date: Jun 2016 Location: NJ Posts: 26	new watch question The salesperson offered me a bumper to bumper warranty for any scratches for 3 years. They called this a TRO offer I think? He mentioned Rolex 5 year warranty was for the movement, this was for any aesthetics and free servicing came with the watch for the 3 years. Wanted to ping you all (girls thoughts are welcome) on your thoughts for this type of insurance, it was a Tourneau dealership Rolex AD.

9 June 2016, 07:41 AM	#2
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,494	The Rolex warranty is for manufacturing defects. Doesn't matter if it's the movement or the bracelet.. Any Tourneau insurance/warranty coverage is between you and them. (any "free" servicing by Tourneau would likely void your Rolex warranty) __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

9 June 2016, 08:34 AM	#10
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 21,023	Which watch and what was the cost for the TRO? Since that store is a known bad egg, am curious if they're trying to make amends to better their reputation with free polish service... or finding ways to enhance their revenue stream above and beyond in a continuation of their lackluster reputation. __________________ __________________ ----> TAMPA Meetup In December 2024 <---- https://www.rolexforums.com/showthread.php?p=13450519 Love timepieces and want to become a Watchmaker? Rolex has a sensational school. www.RolexWatchmakingTrainingCenter.com/ Sent from my Etch A Sketch using String Theory.

9 June 2016, 10:41 AM	#13
Etschell "TRF" Member Join Date: Dec 2013 Location: FL Watch: platinum sub Posts: 15,884	Warranty add ons are the biggest scams and rip offs. They offered me it on furniture, a bed set. __________________ If you wind it, they will run. 25 or 6 to 4.

9 June 2016, 02:20 PM	#17
Lordofrolex "TRF" Member Join Date: Sep 2015 Real Name: Brandon Location: Los Angeles, CA Watch: Yes Please! Posts: 6,691	Pass __________________ Rolex GMT Master II 116710LN Panerai PAM 359 Audemars Piguet RO 15300OR Follow me on Instagram: @b_jakobovich

9 June 2016, 07:57 AM	#3
tkerrmd "TRF" Member Join Date: Apr 2008 Real Name: Tom Location: In a race car! Watch: ME RACE PORSCHES Posts: 24,123	I would skip that

9 June 2016, 08:11 AM	#7
CHOSEN1 "TRF" Member Join Date: Jun 2016 Location: space Posts: 510	I wouldn't invest in it

9 June 2016, 08:12 AM	#8
ralpie 2024 SubLV41 Pledge Member Join Date: May 2012 Real Name: Ral P Location: Northeast Posts: 2,394	If they are throwing it in...if not- PASS

9 June 2016, 08:21 AM	#9
mudd "TRF" Member Join Date: Jul 2014 Location: Texas Watch: 114060 Posts: 435	Pass.

9 June 2016, 08:50 AM	#11
dddl 2024 Pledge Member Join Date: Dec 2015 Location: Conshohocken Watch: What? Posts: 897	I'd take all the advise above and I would recommend talking to a trusted seller(s) here on TRF. If you buy new you can get the same 5 year Rolex warranty...

9 June 2016, 10:17 AM	#12
roadkillrob "TRF" Member Join Date: May 2016 Real Name: Rob Location: Boston Watch: 16610 Sub,ZblueMIL Posts: 167	How much are they trying to get you for it, assuming they are just going to polish any scratches out for 3 years, you can just pay for that as needed for a few hundred or just wait until it needs serviced in 10 years or so and RSA will make it look perfect again. Sounds a bit like they are trying to pile stuff on like a car dealer at 90% profit margins would be my guess.

9 June 2016, 01:48 PM	#15
Rocket_Man "TRF" Member Join Date: Jun 2015 Location: Houston TX Posts: 1,332	They will polish those scratches out by taking it to a local watchmaker who they likely picked by being the lowest bidder. Is that what you would do with your watch? Plus to properly polish the watch it must be partially disassembled and as was pointed out may void the warranty.

9 June 2016, 04:14 PM	#18
henry333 "TRF" Member Join Date: Jan 2013 Real Name: Hendricks Location: USA Watch: 116600 Posts: 826	Tourneau ... O. Pass

9 June 2016, 04:17 PM	#19
ragingcao "TRF" Member Join Date: Jul 2014 Location: Tokyo Watch: cha talking about? Posts: 2,919	TourNOOOOO! 😉

9 June 2016, 05:46 PM	#20
ronin_ph "TRF" Member Join Date: Feb 2015 Posts: 911	Sounds like the Best Buy in house warranty they always say not to buy. Can't imagine how many anal/ocd people run back to torneau every time they get a lil scuff. Sent from my iPhone using Tapatalk

9 June 2016, 09:33 PM	#21
beshannon "TRF" Member Join Date: Jun 2009 Real Name: Brian Location: Northern Virginia Watch: One of Not Many Posts: 17,892	Pass on everything __________________ IWC Portugieser 7 Day, Omega Seamaster SMP300m, Vacheron Constantin Traditionnelle Complete Calendar, Glashutte PanoInverse, Glashutte SeaQ Panorama Date, Omega Aqua Terra 150, Omega CK 859, Omega Speedmaster 3861 Moonwatch, Breitling Superocean Steelfish, JLC Atmos Transparent Clock

9 June 2016, 10:59 PM	#22
kilyung 2024 SubLV41 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,940	Ask yourself, am I okay with Tourneau polishing my watch?

9 June 2016, 11:38 PM	#24
m j b "TRF" Member Join Date: Mar 2011 Real Name: Michael Location: RTP, NC, USA Watch: ♕& Ω Posts: 5,215	Wow. Lots of hate for Tourneau here. I've window-shopped them in NYC, but they give me the impression of selling at MSRP only (not that I asked). As to the OP's Q: no. Pass on all extended warranties, for anything (cars, appliances, watches). Not only is it a huge profit center for the retailer, but if you are buying something that is so badly made that you need to buy a warranty for it (over and above what you get from the manufacturer) then maybe you shouldn't be buying it. __________________ Enjoy life - it has an expiration date. Disclaimer: Please note that the avatar is not an accurate representation of how I look. The camera adds 10 pounds...

9 June 2016, 11:50 PM	#25
Doug T "TRF" Member Join Date: Mar 2009 Real Name: Doug Location: Anola, Manitoba Watch: GMT Master 11 Posts: 431	Pass for sure. It's another money grab!

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