Water got into dial

[APAP]

My worst nightmare has just come true. I adjusted the bezel on the CE diver and screwed the crown down pretty firmly I have to say.

Showered and cleaned the watch with a soft tooth brush as usual. An hour later, I look at the watch to find condensation on the crystal! That's very strange. Watch is under warranty but will it considered to



I'm traveling right now for 10 days so cannot have it serviced immediately. What is the best course of action?

Movement seems to be fine, at least the visible part.

[uscmatt99]

For now try putting it into a sealed bag of dry rice (or dessicants if you've got them) with the crown open. This may pull some moisture out. Not sure if it will help, but won't hurt.

[APAP]

I'll try to get some rice.

Can also see some particle that entered that seems to have scratched the crystal from the inside somehow. Bizarre.

How could a shower cause so much damage?

[Muzz]

Originally Posted by APAP

I'll try to get some rice.

Can also see some particle that entered that seems to have scratched the crystal from the inside somehow. Bizarre.

How could a shower cause so much damage?

I would not do rice or anything else. The watch is under warranty so who cares about what damage the movement sustained.

[PJ S]

Originally Posted by APAP

Can also see some particle that entered that seems to have scratched the crystal from the inside somehow. Bizarre.

How could a shower cause so much damage?

Is there actually debris inside, because you mentioned using a toothbrush, and those scratches may be on the outside of the crystal – meaning there was something in the bristles of the brush that has caused it.
But as others have said, foggy up means there’s an ingress point somewhere, which has manifested at some point since the watch was pressure tested at the time of assembly and now.

If it is a manufacturing defect, then AP will identify it, and replace all necessary parts that are susceptible to corroding, as a precaution – they’ll have no way to know for sure if they’ve been compromised or not, if they look fine when examined.

If you are correct about those marks being on the underside, then I’m baffled as to what has managed to get inside and how it’s caused it – bizarre doesn’t even begin to describe it.

[APAP]

Originally Posted by PJ S

Is there actually debris inside, because you mentioned using a toothbrush, and those scratches may be on the outside of the crystal – meaning there was something in the bristles of the brush that has caused it.
But as others have said, foggy up means there’s an ingress point somewhere, which has manifested at some point since the watch was pressure tested at the time of assembly and now.

If it is a manufacturing defect, then AP will identify it, and replace all necessary parts that are susceptible to corroding, as a precaution – they’ll have no way to know for sure if they’ve been compromised or not, if they look fine when examined.

If you are correct about those marks being on the underside, then I’m baffled as to what has managed to get inside and how it’s caused it – bizarre doesn’t even begin to describe it.

Marks are definitely on the underside of the crystal. I use infants tooth brush to clean all my watches. Never caused an issue.

Yes something seems to have gotten into the dial somehow and I'm thinking that it got stuck on the hands which scratched the crystal while moving. That's the only logical explanation i can come up with.

[Lordofrolex]

open the crown and try using a hairdryer maybe see if it can dry a little of it out. I would get it serviced as soon as you can. I know someone who left some moisture in her franck muller. She didn't even notice she had moisture. The whole movement locked up due to rust. Had to buy a whole new movement for the watch.

[Passionata]

Open both crowns then try to heat the watch with a hairdrier ,the good news it s not saltwater (it d damage for good).Since the watch under warranty it s tricky but the best would be to get open the case and let it dry but i guess then yr warranty is void.rice and silica won t help.

[lapince]

Man WTF??? Did you take a strong massage shower or a normal one??? And were both crowns really closed? If this is the case that really sucks, was planning taking it for my swimming holidays, if they can't take a shower that's just brilliant for a 300m diver, the case on mine already cracked for no reason, WTF is happening AP???
I had already decided to not get the Daytona and use the AP as holiday watch, but if it cracks easily and water infiltrates, that's just great, just great !!!!!!

[APAP]

Originally Posted by lapince

Man WTF??? Did you take a strong massage shower or a normal one??? And were both crowns really closed? If this is the case that really sucks, was planning taking it for my swimming holidays, if they can't take a shower that's just brilliant for a 300m diver, the case on mine already cracked for no reason, WTF is happening AP???
I had already decided to not get the Daytona and use the AP as holiday watch, but if it cracks easily and water infiltrates, that's just great, just great !!!!!!

Well, It was a very normal shower. Water pressure wasn't even up to my usual standard being at a hotel. The problem is water plus some object that scratched the crystal from the inside. Unbelievable

[jschmidtdmd]

That seems strange to me.

Even with the crown open, should the seal not protect from this?

[singe89]

From an old thread in the AP diver literature..."To adjust this dive-time indicator, the Audemars Piguet watchmakers have developed a mechanism enabling it to be controlled via a watertight external crown positioned at 10 o’clock along the side of the case middle. This system as a whole represents a significant safety feature since, once the crown has been screwed back in, the dive time cannot be inadvertently modified. Equipped with a system of innovative water-tightness gaskets, it may be handled during immersion."



Contact AP ASAP and see what they say. Water should not be an issue for this watch if properly pressure tested. Let us know what AP says. Very interested because they don't require the B1 pressure test to extend 3rd year of warranty anymore.

[Defiancekofb]

Yeah send it to APSC, ASAP! I swim in the ocean with my 15400 no problems so far. Not even a diving watch.

[Hairdude1]

That sucks! Send to APSC ASAP

[lianghee]

Yes, pls send it to the nearest APSC in your area. I do swim with my AP occasionally. This should not happen, moreover yours is a diver.


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[Daryl]

Maybe send to apsc then kindly let us know..


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[Samui]

This is just extremely dissappointing. Its a diver ffs and one of the best one in the market. Very sorry to hear this

[benlee]

I am curious how this could happened. Do report back. Regardless you should send in to APSC to have them fixed. A diver watch that cannot even survived a shower is ridiculous.

[Amiricanmade]

Originally Posted by APAP

My worst nightmare has just come true. I adjusted the bezel on the CE diver and screwed the crown down pretty firmly I have to say.

I hope you found a cure but why did you adjust the bezel?

[APAP]

Originally Posted by Amiricanmade

I hope you found a cure but why did you adjust the bezel?

I just readjusted the inner bezel. Sometime I move the orange part to the bottom when I get bored of the color.

I can see the most dense condensation is towards 10 o'clock where the crown is.

[jschmidtdmd]

I know I commented earlier, but I have jumped in a pool with my crown unscrewed before on my old diver with no issues.

I am no professional but I wonder if it is an issue with the seating of the crystal over than the seals?

Thoughts? Comments?

[bayerische]

Clearly the watch has a bad seal somewhere. Could be manufacturing error.

A 300m certified Dive watch can definitely stand a shower.

[Muzz]

It will have to be sent it, regardless if you clear the fog. Clearly there is an issue.

[APAP]

Originally Posted by Muzz

It will have to be sent it, regardless if you clear the fog. Clearly there is an issue.

Fog has actually cleared and dial looks much better now. But I'll send the watch in.

[brandrea]

I sure hope you get it serviced and back on your wrist ASAP. Sorry to hear!

[APAP]

Thank you all for the recommendations.

I have got in touch with clear water here in the US and having the watch sent in today. Not sure how I'll manage the pick up when it's ready but I'll worry about that later.

This is the last state of the watch before the damage. I happened to have taken some photos a couple of hours earlier:



Crowns look screed down to me. Not sure if super tight but they look ok and should certainly be enough to survive a shower.

[drgoro]

Sorry man, I hope it works out! Never a good feeling when something fails unexpectedly.

[csi-n]

Oh boy, sorry to hear this. Hopefully, you'll get it back quickly. Please let us know what the diagnosis is from Clearwater.

[thewatchcollections]

I used to be in this same situation before, and it was not with my AP but much worst, it was my Richard Mille RM-11. Hairdryer wouldn't solve the issue, it will likely condense the inner crystal even more. A Zip Lock Bag with full of rice will actually solve the issue, definitely worth to try. Cheers

[Andad]

Originally Posted by thewatchcollections

I used to be in this same situation before, and it was not with my AP but much worst, it was my Richard Mille RM-11. Hairdryer wouldn't solve the issue, it will likely condense the inner crystal even more. A Zip Lock Bag with full of rice will actually solve the issue, definitely worth to try. Cheers

This will only work if all the rice grains can get together and suck really hard....

An AP tech is required ASAP.