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sdgadave · 6 April 2017, 07:06 AM

Hey everyone I just purchased a 116610LV on Sunday and when I got home I looked in the box and noticed a few things missing. Inside the sleeve of the box was only the chronometer tag, the oyster swimproof tag, warranty card and the Submariner Date booklet. No factory service booklet, no warranty booklet, no bezel protector and no green holder the warranty card and booklets go in.

So I called the AD and gave him a little piece of my mind about presentation and and expectations when making a large purchase. Easily fixed he has the holder and the bezel protector which I am getting Saturday but he says Rolex is trying to "stream down" their box contents and no longer provide the warranty and factory booklets. In the classifieds here every LV has them.

Are these important pieces to be missing? Will they affect value if traded in the future? What do you all think?

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sco · 6 April 2017, 07:07 AM

Not totally necessary, but good to have. Congrats on the LV, where's the pictures?

TheRolexKingofLV · 6 April 2017, 07:29 AM

Congrats

I'd want those booklets as well

sdgadave · 6 April 2017, 07:39 AM

Quote:

Originally Posted by TheRolexKingofLV

Congrats

I'd want those booklets as well

TheRolexKingofLV how is living in Vegas? I am moving there in a bout a month from LA. I can't wait!

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sdgadave · 6 April 2017, 07:36 AM

Quote:

Originally Posted by sco

Not totally necessary, but good to have. Congrats on the LV, where's the pictures?

Here she is

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Amex4711 · 6 April 2017, 07:31 AM

It should be a Full-Set

Goin2drt · 6 April 2017, 07:41 AM

I just bought a Hulk a little while ago from an AD. So you know this is what I got and the lady told me it was everything minus the stickers.
outer box, inner box, green tag, extra links, white UPC tag, sub booklet, hard warranty card, worldwide service booklet and green sleeve to put them in.

Good luck

sensui · 6 April 2017, 07:43 AM

Congrats on a beautiful LVC. Wouldn't sweat the details of the included tidbits.

faz · 6 April 2017, 04:23 PM

Quote:

Originally Posted by sensui

Congrats on a beautiful LVC. Wouldn't sweat the details of the included tidbits.

+1

Enjoy the beautiful watch. You seem to have all the important stuff already. All the rest are only prop for sellers' pictures.

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MovieGuy · 6 April 2017, 07:43 AM

ADs (such as the one where I work) have been instructed by Rolex not to give the factory service booklet and not to give the outer green sleeve with all Rolex sales as of a few months ago. The green sleeve never really fit inside the boxes and I'm assuming they are revamping the factory service booklets.

rolexnub · 6 April 2017, 07:55 AM

Congrats!

vladamir15 · 6 April 2017, 08:47 AM

Quote:

Originally Posted by MovieGuy

ADs (such as the one where I work) have been instructed by Rolex not to give the factory service booklet and not to give the outer green sleeve with all Rolex sales as of a few months ago. The green sleeve never really fit inside the boxes and I'm assuming they are revamping the factory service booklets.

+1 this is what i heard.

It would be better of course to have all the stuff that use to come with the watch however

Bigsykedaddy · 7 April 2017, 06:21 AM

Quote:

Originally Posted by MovieGuy

ADs (such as the one where I work) have been instructed by Rolex not to give the factory service booklet and not to give the outer green sleeve with all Rolex sales as of a few months ago. The green sleeve never really fit inside the boxes and I'm assuming they are revamping the factory service booklets.

Yeah the US ADs are not including the warranty service booklet and the holder anymore, the AD wasn't lying to you. The bezel protector should have been included though.

Speed · 6 April 2017, 09:16 AM

Oh Boy

KrismanX · 6 April 2017, 09:23 AM

I didn't get a cloth with my 116520... :(

Nairn1980 · 6 April 2017, 04:12 PM

Quote:

Originally Posted by KrismanX

I didn't get a cloth with my 116520... :(

They stopped the cloths a good few years ago

AJM914 · 6 April 2017, 09:27 AM

Congrats looks great!

Old Geezer · 6 April 2017, 09:46 AM

Congrats, enjoy it in good health.

I'd push to try to get the full set of documents.

Etschell · 6 April 2017, 09:49 AM

Quote:

Originally Posted by sdgadave

Hey everyone I just purchased a 116610LV on Sunday and when I got home I looked in the box and noticed a few things missing. Inside the sleeve of the box was only the chronometer tag, the oyster swimproof tag, warranty card and the Submariner Date booklet. No factory service booklet, no warranty booklet, no bezel protector and no green holder the warranty card and booklets go in.

So I called the AD and gave him a little piece of my mind about presentation and and expectations when making a large purchase. Easily fixed he has the holder and the bezel protector which I am getting Saturday but he says Rolex is trying to "stream down" their box contents and no longer provide the warranty and factory booklets. In the classifieds here every LV has them.

Are these important pieces to be missing? Will they affect value if traded in the future? What do you all think?

Sent from my iPhone using Tapatalk

Open the top of the box and look behind the flap. I bet it's all there.

ap1 · 6 April 2017, 09:58 AM

I'll take that bet.

One of the above was correct, no sleeve, no factory service booklet. The want their pathetic little boxes to actually close

PrinceT · 7 April 2017, 05:02 AM

Quote:

Originally Posted by ap1

I'll take that bet.

One of the above was correct, no sleeve, no factory service booklet. The want their pathetic little boxes to actually close

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Chewbacca · 6 April 2017, 04:15 PM

a Xanax and double Jim Beam neat to wash it down.

DJRikki · 7 April 2017, 02:28 AM

I got a ton of stuff with my BLNR including the coffin, model and price tag, card, warranty booklet, green wallet, manual etc

Urosfan · 7 April 2017, 04:00 AM

Congrats enjoy the hulk

esscaster · 7 April 2017, 04:03 AM

I don't think I would've even noticed if there wasn't a bezel protector, but warranty card, booklets, hangtags, and pillow thing I would expect. If one item wasn't there I don't think I would've cared that much...

RichM · 7 April 2017, 04:50 AM

Congrats

artschool · 7 April 2017, 06:22 AM

Quote:

Originally Posted by esscaster

I don't think I would've even noticed if there wasn't a bezel protector, but warranty card, booklets, hangtags, and pillow thing I would expect. If one item wasn't there I don't think I would've cared that much...

i never got a rolex pillow with my watches!!!!!!

GreenLantern · 7 April 2017, 05:05 AM

To be honest, with how much I pay for Rolexes, I expect to get everything... Including full stickers still stuck on.

Period.

KingRichard · 7 April 2017, 05:06 AM

Thanks for pointing that out. I will bring a little mental checklist with me when I pay my local AD a visit. If you're making a purchase of many thousands of dollars they'd better make damn sure all of what is supposed to come with the piece comes with it, because in answer to your question, yes, that could potentially affect future value.

BristolCavendish · 7 April 2017, 05:11 AM

For those so inclined. A green Rolex baseball cap, a miniature Rolex spoon, a Rolex embossed leather wallet, a Rolex desk paperweight and perhaps a Rolex banner to hang in one's den/recreation room.

6 April 2017, 07:06 AM	#1
sdgadave "TRF" Member Join Date: Oct 2014 Real Name: David Gallegos Location: Las Vegas Watch: 16710/SD43 Posts: 258	What should be included with an AD purchased Rolex? Hey everyone I just purchased a 116610LV on Sunday and when I got home I looked in the box and noticed a few things missing. Inside the sleeve of the box was only the chronometer tag, the oyster swimproof tag, warranty card and the Submariner Date booklet. No factory service booklet, no warranty booklet, no bezel protector and no green holder the warranty card and booklets go in. So I called the AD and gave him a little piece of my mind about presentation and and expectations when making a large purchase. Easily fixed he has the holder and the bezel protector which I am getting Saturday but he says Rolex is trying to "stream down" their box contents and no longer provide the warranty and factory booklets. In the classifieds here every LV has them. Are these important pieces to be missing? Will they affect value if traded in the future? What do you all think? Sent from my iPhone using Tapatalk __________________ 1999 16710 GMT II 2018 126600 SD43

6 April 2017, 07:29 AM	#3
TheRolexKingofLV "TRF" Member Join Date: Jul 2015 Real Name: Trace Location: Vegas/Bay Area Posts: 9,234	Congrats I'd want those booklets as well __________________ Official Host "The Penthouse Party" Las Vegas 2018 Instagram @tracenunes

6 April 2017, 07:31 AM	#6
Amex4711 "TRF" Member Join Date: Jul 2016 Real Name: Thomas Location: Germany Watch: yes of course Posts: 1,889	It should be a Full-Set __________________ current Rolex collection: to much......

6 April 2017, 09:23 AM	#15
KrismanX "TRF" Member Join Date: Nov 2014 Real Name: Kristofer Location: Los Angeles, CA Watch: my feet. Posts: 2,364	I didn't get a cloth with my 116520... :( __________________ No sticker left behind. "Better three hours too soon, than a minute too late." "All we have to do is decide what to do with the time that is given to us." ref. 116520 Daytona - 10/2014

6 April 2017, 09:27 AM	#17
AJM914 "TRF" Member Join Date: Jan 2016 Real Name: AJ Location: NY Watch: ♕ Posts: 6,761	Congrats looks great! __________________

6 April 2017, 07:07 AM	#2
sco "TRF" Member Join Date: Dec 2013 Location: Chicago Watch: Subc AT 8500 CSO Posts: 3,646	Not totally necessary, but good to have. Congrats on the LV, where's the pictures?

6 April 2017, 07:41 AM	#7
Goin2drt Banned Join Date: Aug 2014 Location: Kentucky Posts: 2,307	I just bought a Hulk a little while ago from an AD. So you know this is what I got and the lady told me it was everything minus the stickers. outer box, inner box, green tag, extra links, white UPC tag, sub booklet, hard warranty card, worldwide service booklet and green sleeve to put them in. Good luck

6 April 2017, 07:43 AM	#8
sensui 2024 Pledge Member Join Date: Jan 2016 Location: San Diego, CA Posts: 12,437	Congrats on a beautiful LVC. Wouldn't sweat the details of the included tidbits.

6 April 2017, 07:43 AM	#10
MovieGuy "TRF" Member Join Date: Jun 2008 Location: Everywhere Posts: 662	ADs (such as the one where I work) have been instructed by Rolex not to give the factory service booklet and not to give the outer green sleeve with all Rolex sales as of a few months ago. The green sleeve never really fit inside the boxes and I'm assuming they are revamping the factory service booklets.

6 April 2017, 07:55 AM	#11
rolexnub "TRF" Member Join Date: Jan 2014 Real Name: Me & Papa Location: Echo Watch: ing TRF Posts: 3,428	Congrats!

6 April 2017, 09:16 AM	#14
Speed "TRF" Member Join Date: Aug 2009 Location: USA Posts: 19,706	Oh Boy

6 April 2017, 09:46 AM	#18
Old Geezer "TRF" Member Join Date: May 2015 Location: South Carolina Posts: 5,265	Congrats, enjoy it in good health. I'd push to try to get the full set of documents.

6 April 2017, 09:58 AM	#20
ap1 2024 SubLV41 Pledge Member Join Date: Mar 2013 Location: usa Posts: 19,508	I'll take that bet. One of the above was correct, no sleeve, no factory service booklet. The want their pathetic little boxes to actually close

6 April 2017, 04:15 PM	#22
Chewbacca Banned Join Date: May 2012 Real Name: CJ Location: Kashyyyk Watch: Kessel Run Chrono Posts: 21,112	a Xanax and double Jim Beam neat to wash it down.

7 April 2017, 02:28 AM	#23
DJRikki "TRF" Member Join Date: Jan 2017 Real Name: Ricardo Location: Scotland Watch: Rolex BLNR Posts: 851	I got a ton of stuff with my BLNR including the coffin, model and price tag, card, warranty booklet, green wallet, manual etc

7 April 2017, 04:00 AM	#24
Urosfan "TRF" Member Join Date: Oct 2012 Location: NYC Watch: Me now Posts: 19,372	Congrats enjoy the hulk

7 April 2017, 04:03 AM	#25
esscaster "TRF" Member Join Date: Dec 2016 Location: Colorado Posts: 98	I don't think I would've even noticed if there wasn't a bezel protector, but warranty card, booklets, hangtags, and pillow thing I would expect. If one item wasn't there I don't think I would've cared that much...

7 April 2017, 04:50 AM	#26
RichM 2024 SubLV41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 29,570	Congrats __________________ "I love to work at nothing all day" TRF #139960

7 April 2017, 05:05 AM	#28
GreenLantern "TRF" Member Join Date: Oct 2016 Location: Montana Posts: 3,223	To be honest, with how much I pay for Rolexes, I expect to get everything... Including full stickers still stuck on. Period.

7 April 2017, 05:06 AM	#29
KingRichard "TRF" Member Join Date: Jan 2017 Location: Canada Posts: 378	Thanks for pointing that out. I will bring a little mental checklist with me when I pay my local AD a visit. If you're making a purchase of many thousands of dollars they'd better make damn sure all of what is supposed to come with the piece comes with it, because in answer to your question, yes, that could potentially affect future value.

7 April 2017, 05:11 AM	#30
BristolCavendish Banned Join Date: Aug 2016 Location: United States Posts: 1,864	What should be included with an AD purchased Rolex? For those so inclined. A green Rolex baseball cap, a miniature Rolex spoon, a Rolex embossed leather wallet, a Rolex desk paperweight and perhaps a Rolex banner to hang in one's den/recreation room.

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