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6 January 2019, 07:39 PM
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#1 |
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"TRF" Member
Join Date: Jan 2019
Location: liverpool UK
Posts: 1
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New sub 116610LN - stopped
Hi All
Happy New year to everyone. This is my first post and the reason I'm here is to look for some advice on a warranty concern. I bought a Submariner in Italy in September (brand new) I noticed a few days ago it was running slow and now it has stopped completely. Has anyone had similar concerns with this watch or am I just unlucky? I'm heading to my local authorised dealer tomorrow , what do you think my options will be ? Robert |
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6 January 2019, 07:43 PM
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#2 | |
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"TRF" Life Patron
Join Date: Jun 2005
Real Name: Peter
Location: Llanfairpwllgwyng
Watch: ing you.
Posts: 53,018
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Quote:
__________________
 ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder 
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6 January 2019, 07:45 PM
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#3 |
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"TRF" Member
Join Date: Dec 2018
Location: Australia
Posts: 259
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I had a dssd Jc that I bought dec 2017 and it died a month after and power reserve went down to like 2-3 hours. I sent it back to RSC and they returned after a few weeks with details regarding some greasing issue
 Sent from my iPad using Tapatalk |
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6 January 2019, 07:48 PM
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#4 |
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"TRF" Member
Join Date: Oct 2011
Real Name: Nicholas
Location: NYC
Watch: 116520
Posts: 855
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Hi and welcome. Sorry to hear that your new Sub is not working, though Rolex has a stellar reputation on craftsmanship it happens, of course I am assuming like Padi mentioned you winded the watch and have been wearing it. I think since you bought it brand new and is under warranty the local ad will send it to a Rolex Service Center and resolve the problem, I would think if they cant resolve it which they should, will probably replace movement or provide you a new one. Though you might be without a watch for a few weeks unfortunately. Hope this helps.
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6 January 2019, 09:58 PM
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#5 |
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"TRF" Member
Join Date: Feb 2018
Location: London
Posts: 606
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As per the Submariner Manual
WEARING THE WATCH FOR THE FIRST TIME Before being worn for the first time, or if it has stopped, a Rolex watch must be wound manually in order to function correctly and precisely. To wind the watch manually, unscrew the winding crown completely, then turn it several times clockwise. (Turning in the other direction has no effect.) A minimum of 25 turns is required for adequate partial winding. The watch will then be wound automatically as long as it is worn on the wrist. Carefully screw the crown back down against the case to ensure waterproofness. |
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6 January 2019, 11:55 PM
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#6 | |
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Banned
Join Date: Feb 2018
Location: USA
Watch: SBGW231, SRP777
Posts: 567
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Quote:
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7 January 2019, 02:05 AM
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#7 |
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"TRF" Member
Join Date: Apr 2016
Real Name: Paul
Location: Portland, OR
Watch: 116610LN
Posts: 434
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You might need a new battery. Contact Rolex to find out which specific battery you need.
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7 January 2019, 02:29 AM
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#8 | |
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Banned
Join Date: Feb 2018
Location: Uk
Watch: 116713LN
Posts: 204
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Quote:
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7 January 2019, 02:19 AM
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#9 |
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2024 SubLV41 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 77,697
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Welcome to the forum.
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7 January 2019, 02:37 AM
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#10 |
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Banned
Join Date: Mar 2018
Location: New Zealand
Watch: 114060
Posts: 2,630
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It is simple really. You send it to a Rolex service center. Their experts will manipulate the crown in such a way that charges the watch.
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7 January 2019, 03:02 AM
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#11 |
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"TRF" Member
Join Date: Dec 2018
Location: London, UK
Posts: 233
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Has the touch screen dial stopped too?
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7 January 2019, 04:22 AM
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#12 |
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Banned
Join Date: Mar 2018
Location: New Zealand
Watch: 114060
Posts: 2,630
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Have you tried a wireless charger?
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7 January 2019, 04:38 AM
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#13 |
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"TRF" Member
Join Date: May 2015
Real Name: Willy.B.Banned
Location: Sheol
Watch: ing the detectives
Posts: 2,721
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A bit tough the bloke was only asking a question.
__________________
Welax no one other than wobblers muggers and sad WIS types notices your Wolex. The rest of the populace are way too busy staring at their shiny new iPhone 24s or worrying about paying the gas bill.. |
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7 January 2019, 04:36 AM
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#14 |
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"TRF" Member
Join Date: Jul 2018
Location: UK
Posts: 1,030
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If there is a problem it will be sorted as it has a 5 year warranty
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7 January 2019, 04:42 AM
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#15 |
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2024 SubLV41 Pledge Member
Join Date: Jun 2017
Location: USA
Posts: 751
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I’m a little baffled with some of these answers. The guy had a question, don’t be dicks
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7 January 2019, 05:03 AM
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#16 |
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"TRF" Member
Join Date: Sep 2017
Real Name: Felix
Location: N.Bellmore N.Y.
Watch: Daytona,Rolex.
Posts: 11
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agree.
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7 January 2019, 05:09 AM
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#17 | ||
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2024 Pledge Member
Join Date: Jun 2008
Real Name: David
Location: Gardnerville, NV
Watch: 16710
Posts: 2,702
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Quote:
Quote:
Agree. As to the OP, do try to wind the watch. If it still fails, then take it to a AD in your area, they should be able to help you. I had 116710 LN that displayed the same issues as your Sub. It was simply a lubrication issue inside. Couple of minutes with a competent watchmaker and the problem was resolved. Best of luck.
__________________
Current: 16710 Previous: 16760 Fat Lady, 16613 Bluesy, 16800, 14060, 16710 Pepsi, 216570 Polar, 116710LN, 16610, 216570 Polar (again), 16713, 216570 Polar (yet again), 16710 Black w/ Pepsi Insert Hope is not a strategy. |
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7 January 2019, 05:13 AM
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#18 |
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2024 Pledge Member
Join Date: Mar 2007
Location: US
Posts: 3,869
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OP stated he bought a new watch in Italy. Was it from an AD or 3rd party?
If a new piece bought from a non AD, it could be a Lolex. |
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7 January 2019, 05:50 AM
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#19 |
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"TRF" Member
Join Date: Nov 2011
Location: Norway
Posts: 629
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I’ve heard that Rolex and Customs have installed a chip causing watches to slow down and eventually stop if you do not pay taxes. Oh, and I have also heard that Rolex is about to install a similar chip which could sense if watch sold by grey......
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7 January 2019, 09:03 AM
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#20 | |
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"TRF" Member
Join Date: Jan 2019
Real Name: Stephan
Location: Germany
Watch: None
Posts: 96
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Quote:
Plus when you think about it, he's probably propping up the Italian economy with that purchase! (if you're not aware, they are pretty close to financial ruin) |
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7 January 2019, 06:01 AM
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#21 |
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2024 Pledge Member
Join Date: Feb 2015
Location: U.S./Vienna, AT
Posts: 1,967
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As mentioned by Peter, wind the watch and wear it for few days before wasting your time running to AD. Please keep us informed of the outcome, hopefully it was only low power reserve.
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