Found a lot of small scratches under the bezel of my 16710 which was serviced by RSC

[hbk75]

Servicing was done back in 2015. I am quite sure that those scratches were not there before I sent it in for servicing. After it came back, I worn it slightly and kept in the safe since. Went to have a look at the watch just now and found that there are small scratches or tool markings on the entire circle under the bezel.

How did RSC left those scratches is unknown to me.

This is the area where all the scratches are found.

[KBM]

Sorry, I can't see anything in that picture.

[hbk75]

Originally Posted by kauebm

Sorry, I can't see anything in that picture.

Just a sample of the areas where the scratches are found. this is before sending in.

[Camel]

They probably used the wrong tool to pry the bezel of.

[hbk75]

Originally Posted by Camel

They probably used the wrong tool to pry the bezel of.

they are an official RSC

[SeaAndSky]

Originally Posted by Camel

They probably used the wrong tool to pry the bezel of.

I don’t believe that a RSC uses the wrong tools.

[meyers]

Sucks, but I wouldn't worry about it.. it's such a small area and unless you are scrutinizing your watch on the regular you would never notice that

(Edit - yeah I can't see anything from that dark photo either, but was giving the OP the benefit of the doubt)

The more concerning part of this post is keeping a 16710 in a safe and not wearing it!

[Ian Macdermott]

Apart from the picture being really so bad as to be able to see nothing, it's now 4 years on so not sure what you expect RSC to do.

[hbk75]

Originally Posted by meyers

Sucks, but I wouldn't worry about it.. it's such a small area and unless you are scrutinizing your watch on the regular you would never notice that

(Edit - yeah I can't see anything from that dark photo either, but was giving the OP the benefit of the doubt)

The more concerning part of this post is keeping a 16710 in a safe and not wearing it!

I am just showing where the scratches are found. I have not taken any new pics as I do not have macro functions on my phone.

[007timer]

Picture does not really show anything.

Plus, the watch was serviced in 2015, a little late to go back and ask for it to get fixed.


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[hbk75]

Originally Posted by 007timer

Picture does not really show anything.

Plus, the watch was serviced in 2015, a little late to go back and ask for it to get fixed.


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the pic was taken before I sent it in. just showing where the scratches are found.

[dtwer]

Don't see no scuff marks at all. Do see a lot of them on the case back. Surprised that OP you overlooked those obvious ones to focus on the inconspicuous ones.

Truth be told, I wouldn't worry about any of those scuff marks. If you wear the watch as it is intended, you are going to scuff it up some.

[hbk75]

Originally Posted by dtwer

Don't see no scuff marks at all. Do see a lot of them on the case back. Surprised that OP you overlooked those obvious ones to focus on the inconspicuous ones.

Truth be told, I wouldn't worry about any of those scuff marks. If you wear the watch as it is intended, you are going to scuff it up some.

the pic which i've posted just illustrate the areas where the scratches are located on the bezel. it does not contain the scratches as these pics are taken before servicing.

I cannot get a proper pics of the scratches as I do not have macro functions on my phone.

[77T]

Originally Posted by hbk75

I cannot get a proper pics of the scratches as I do not have macro functions on my phone.

And we don’t have x-ray vision so no help to you.

If you called the RSC, what do you think they will say? The 2-yr warranty is over, you did not raise the problem during that period.

But send it over to them and you’ll get a full polish job.

Now ask yourself which you want: small infinitesimal marks or another polish?



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[DolphinV8]

Bring it up to Han Kuo-Yu. I'm sure he will take care of it.

[hbk75]

Originally Posted by DolphinV8

Bring it up to Han Kuo-Yu. I'm sure he will take care of it.

I rather look for chiang kai shek.

[faimag]

So you create a new thread about scratches on your watch, and then show us a 4-year old picture before the scratches (you may as well have pointed us to the rolex website), and then say scratches are so tiny that you need a macro lens to show?

[hbk75]

Originally Posted by faimag

So you create a new thread about scratches on your watch, and then show us a 4-year old picture before the scratches (you may as well have pointed us to the rolex website), and then say scratches are so tiny that you need a macro lens to show?

The scratches will only.show in certain angles against the light. Will probably need macro mode to capture them.

[ashokleyland]

servicing done 2015.

4 years lapsed, there is a chance that you are at fault of those scratches?

[hbk75]

Originally Posted by ashokleyland

servicing done 2015.

4 years lapsed, there is a chance that you are at fault of those scratches?

I always place the bezel on the normal position. And the scratches appears on the area where the lugs, sels are location.if u turn the bezel towards the side of the case. Those marks can be visible.

[shapiroeric]

Correct me if I’m saying anything incorrect
Pics are bad
Pics are old
Pics don’t show scratches
This happened 4 years ago
You hardly wear the watch
In order to see them you have to actually take the watch off, flip it over, and inspect it very carefully?

Is this a joke?


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[hbk75]

Originally Posted by shapiroeric

Correct me if I’m saying anything incorrect
Pics are bad
Pics are old
Pics don’t show scratches
This happened 4 years ago
You hardly wear the watch
In order to see them you have to actually take the watch off, flip it over, and inspect it very carefully?

Is this a joke?


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The pic I had above is just illustrating the area on the bezel where the scratches appears. The last time.i worn the watch was in early 2016. It has been sitting at the safe fo almost 3 years plus.

[Divingdeep87]

Why do you even look there?

[hbk75]

Originally Posted by Nejmann

Why do you even look there?

I was just wondering how did the service center got more scratches there? They were just supposed to pop out the bezel. Even if they do not do anything to the bezel and reassemble it. The scratches should not have made their way there.

[DLRIDES]

The Rolex scratch-proof warranty is only good for 36 months, guess you’re on your own now !

[SeaAndSky]

The dust mites that live on your wrist will appreciate having the unsightly underside of your bezel polished to perfection. I’d pay a hundred dollars to listen to the conversations between any RSC people addressing this “issue.”

[Seibei]

I am confused...

[PepsiBezel]

I’d bring it up to your psychiatrist and see what he or she recommends.

[77T]

Yes on the underside like that issue you have - it should take only a few quick passes. But remember you have many years to add new marks yourself.

If the marks were on the top then the nice crisp edged wouldn’t be as sharp as original.


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[hbk75]

Originally Posted by 77T

Yes on the underside like that issue you have - it should take only a few quick passes. But remember you have many years to add new marks yourself.

If the marks were on the top then the nice crisp edged wouldn’t be as sharp as original.


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But seriously. Do u care about those small marks on the under side of the bezel? I did noticed it 4 years ago after servicing but I just told myself to let it go. Recently due to the surging value of these 16710. I went to have a look the watch and saw these marks again.