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tomee · 3 March 2009, 09:32 AM

i just called up Rolex Australia to ask what the rough costs of a servicing is, and told me that once i bring it in, they will get me a quote the next day which i thought was pretty good.
but then she went onto say that the prices start at $700!

and generally 4-5 weeks for servicing.

now i think the crown winding on mine is in need of a servicing, as i can kind of feel it skipping gears.
and also no matter how i position the watch overnight, i lose -2 seconds.
i know thisis within COSC specs, but it doesnt gain any seconds.

any have any info on their watches while it went in for a serve in australia

thanks

gmtobsessed · 3 March 2009, 10:08 AM

I was about to send mine last year to Melb RSC, but then I bring it to Jakarta RSC while I'm there and because their standard work is around 2 weeks.
Wow, last year they said the $$ start from $600 and 6 weeks is the standard.

jtvision · 3 March 2009, 10:50 AM

Ha, your working on Australian time. =)

Lol-x · 3 March 2009, 11:35 AM

In my experience you would be lucky to get a service at the Australian RSC for under AUD$1K, but remember the AUD is not a strong currency at the moment....

aleeboy · 3 March 2009, 11:42 AM

Doesn't surprise me at all. In 2003, they were charging ~ $450, in 2006, they were charging about ~ $600. Took about 4-5 weeks on both instances. I guess it will be more if you need parts replaced.

I think other markets have more favourable rates. Why does Australia always get the short end?

eminere™ · 3 March 2009, 01:02 PM

Wow that's a bit expensive and a bit long...

Rob_b · 3 March 2009, 01:23 PM

Does anyone have a rough idea of what a Daytona (Rolex mov't) costs to service

Rob

mcoccia · 3 March 2009, 01:35 PM

Seven hundred for the basic service sounds about right. My last service on an EXP2 was about 1.6K AUD but this involved a new bezel at $200, a new older type non fliplock bracelet at $600, new crystal and new hands. The newer bracelet was an additional $600.

A few months ago I was playing around on ebay and won a 1988 ladies TT DJ. This needed a bracelet rebuild in Geneva, new crystal and new hands. I also enquired about a new bezel. Quoted cost was 2.3K AUD plus about $700 for the bezel. All up this 20 year old watch was going to cost about 5K. I ended selling the watch to the Watch Gallery at a small loss and bought my wife a new TT DJ for a few thousand more.

tomee · 3 March 2009, 02:06 PM

my sapphire crystal has small nicks in it.
how much does a new crystal costs?

also do they give you an options of what you want to be replaced (bracelet, crystal), or do they quote it and say this is whats going to get done and this is what its going to cost?

mcoccia · 3 March 2009, 02:27 PM

On the EXP2 the bezel replacement was an option.

I'm pretty sure that Rolex will not hand back a watch with what consider to be a damaged crystal or bracelet.

gmtobsessed · 3 March 2009, 07:14 PM

Quote:

Originally Posted by tomee

my sapphire crystal has small nicks in it.
how much does a new crystal costs?

also do they give you an options of what you want to be replaced (bracelet, crystal), or do they quote it and say this is whats going to get done and this is what its going to cost?

Its best to give 'em a call

MELBOURNE
Rolex Australia Pty Ltd
70 Collins Street
Melbourne, VIC 3000
Telephone: (03) 9654 3988
Facsimile: (03) 9650 4499

SYDNEY
Rolex Service Centre
Level 39, Tower Building
Australia Square
264 George Street
Sydney NSW 2000
Telephone: (02) 9251 8988
Facsimile: (02) 9252 6887

Remember that they will keep your original part, not return to you if they replace anything, as what they told me for GMT bezel insert.

eminere™ · 3 March 2009, 07:55 PM

I didn't know there was a service centre in Sydney! I thought there was only just the one in Melbourne. Or at least that's what the booklets and web site say.

gmtobsessed · 3 March 2009, 10:50 PM

Quote:

Originally Posted by eminere™

I didn't know there was a service centre in Sydney! I thought there was only just the one in Melbourne. Or at least that's what the booklets and web site say.

I think Sydney one is independent RSC, not run by Rolex SA.

Porsche · 4 March 2009, 07:27 PM

Quote:

Originally Posted by gmtobsessed

I think Sydney one is independent RSC, not run by Rolex SA.

Sorry, but I would have to disagree, I believe it is part of Rolex.

Rolex Head Office is in Melbourne, but the Sydney Service Centre is part of the Australian operations.

tomee · 4 March 2009, 08:02 PM

i noticed there are a couple of rolex watchmakers around toorak

3 March 2009, 09:32 AM	#1
tomee "TRF" Member Join Date: Dec 2008 Location: Australia Posts: 446	Australian servicing i just called up Rolex Australia to ask what the rough costs of a servicing is, and told me that once i bring it in, they will get me a quote the next day which i thought was pretty good. but then she went onto say that the prices start at $700! and generally 4-5 weeks for servicing. now i think the crown winding on mine is in need of a servicing, as i can kind of feel it skipping gears. and also no matter how i position the watch overnight, i lose -2 seconds. i know thisis within COSC specs, but it doesnt gain any seconds. any have any info on their watches while it went in for a serve in australia thanks

3 March 2009, 11:35 AM	#4
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,555	In my experience you would be lucky to get a service at the Australian RSC for under AUD$1K, but remember the AUD is not a strong currency at the moment.... __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

3 March 2009, 01:23 PM	#7
Rob_b "TRF" Member Join Date: Jun 2007 Real Name: Rob Location: Brisbane AUS Watch: SeaDweller Posts: 850	Does anyone have a rough idea of what a Daytona (Rolex mov't) costs to service Rob __________________ Travelling Through Time at The Speed of Life.

3 March 2009, 10:08 AM	#2
gmtobsessed "TRF" Member Join Date: Apr 2008 Location: Indonesia Posts: 1,373	I was about to send mine last year to Melb RSC, but then I bring it to Jakarta RSC while I'm there and because their standard work is around 2 weeks. Wow, last year they said the $$ start from $600 and 6 weeks is the standard.

3 March 2009, 10:50 AM	#3
jtvision Member Join Date: Dec 2007 Location: Vancouver Watch: Seiko to Rolex Posts: 225	Ha, your working on Australian time. =)

3 March 2009, 11:42 AM	#5
aleeboy "TRF" Member Join Date: Jan 2009 Real Name: Russel Location: N/A Watch: N/A Posts: 755	Doesn't surprise me at all. In 2003, they were charging ~ $450, in 2006, they were charging about ~ $600. Took about 4-5 weeks on both instances. I guess it will be more if you need parts replaced. I think other markets have more favourable rates. Why does Australia always get the short end?

3 March 2009, 01:02 PM	#6
eminere™ Member Join Date: Jan 2009 Location: Sydney Watch: Datejust Posts: 64	Wow that's a bit expensive and a bit long...

3 March 2009, 01:35 PM	#8
mcoccia "TRF" Member Join Date: Jan 2008 Location: Australia Posts: 216	Seven hundred for the basic service sounds about right. My last service on an EXP2 was about 1.6K AUD but this involved a new bezel at $200, a new older type non fliplock bracelet at $600, new crystal and new hands. The newer bracelet was an additional $600. A few months ago I was playing around on ebay and won a 1988 ladies TT DJ. This needed a bracelet rebuild in Geneva, new crystal and new hands. I also enquired about a new bezel. Quoted cost was 2.3K AUD plus about $700 for the bezel. All up this 20 year old watch was going to cost about 5K. I ended selling the watch to the Watch Gallery at a small loss and bought my wife a new TT DJ for a few thousand more.

3 March 2009, 02:06 PM	#9
tomee "TRF" Member Join Date: Dec 2008 Location: Australia Posts: 446	my sapphire crystal has small nicks in it. how much does a new crystal costs? also do they give you an options of what you want to be replaced (bracelet, crystal), or do they quote it and say this is whats going to get done and this is what its going to cost?

3 March 2009, 02:27 PM	#10
mcoccia "TRF" Member Join Date: Jan 2008 Location: Australia Posts: 216	On the EXP2 the bezel replacement was an option. I'm pretty sure that Rolex will not hand back a watch with what consider to be a damaged crystal or bracelet.

3 March 2009, 07:55 PM	#12
eminere™ Member Join Date: Jan 2009 Location: Sydney Watch: Datejust Posts: 64	I didn't know there was a service centre in Sydney! I thought there was only just the one in Melbourne. Or at least that's what the booklets and web site say.

4 March 2009, 08:02 PM	#15
tomee "TRF" Member Join Date: Dec 2008 Location: Australia Posts: 446	i noticed there are a couple of rolex watchmakers around toorak

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