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Old 12 April 2021, 10:10 AM   #1
AHG
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PM big scratch, what gives

Okay, to start, I’m not afraid of scratches. They happen but it’s a sign of usage. And those who say they don’t get them...good for you.
So I’ve barely owned my YG Daytona for a week (worn maybe 3 days). I’ve only laid it on its side on a soft material and once on a wooden credenza. I didn’t notice any big issues. I went to have it sized at the AD today and when I got home noticed a large area of scratches/swirls that look like 10years worth of wear to me. I called the AD to see how they handled the watch. They claim they were extra careful and used a pad etc. Who knows with these things how they happen. So the point is there is this area that appears dull due to the scratches. It’s obviously noticeable in only certain lights and if I’m looking for
it.
Just curious though, is the YG that soft that it can get this scratched this easily? Would anyone even consider a gentle polish of the area if this does seem extremely premature?

PS this picture really accentuates the defect. It’s not this bad in most lighting conditions.


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Old 12 April 2021, 10:14 AM   #2
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If it was not there when you dropped the watch off at the AD then it doesn’t take Sherlock Holmes to figure who scratched it. Yellow gold should not scratch ridiculously easy, but obviously softer than steel.
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Old 12 April 2021, 11:19 AM   #3
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If it was not there when you dropped the watch off at the AD then it doesn’t take Sherlock Holmes to figure who scratched it. Yellow gold should not scratch ridiculously easy, but obviously softer than steel.
Elementary my dear Watson. It was the AD.
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Old 12 April 2021, 12:09 PM   #4
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Elementary my dear Watson. It was the AD.

This gave me a good chuckle. Might have to rewatch the series now!
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Old 12 April 2021, 10:17 AM   #5
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18K gold is very soft and has low scratch resistance. You’ll hear people say a softer material can’t scratch gold, but that’s inaccurate. I’ve scratched one of mine accidentally with a fingernail.

Which side did you lay the watch down on when you rested it on the wooden credenza? Can you elaborate on the “soft material”? Was the soft material dirty at all?

I’d think your AD is intelligent enough to use a proper surface when swapping the OF bracelet out.
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Old 12 April 2021, 10:21 AM   #6
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18K gold is very soft and has low scratch resistance. You’ll hear people say a softer material can’t scratch gold, but that’s inaccurate. I’ve scratched one of mine accidentally with a fingernail.

Which side did you lay the watch down on when you rested it on the wooden credenza? Can you elaborate on the “soft material”? Was the soft material dirty at all?

I’d think your AD is intelligent enough to use a proper surface when swapping the OF bracelet out.

I laid it on the side you see scratched. And the credenza top is smooth. Soft material was the iPad case (the soft one from Apple).


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Old 2 May 2021, 03:36 PM   #7
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I laid it on the side you see scratched. And the credenza top is smooth. Soft material was the iPad case (the soft one from Apple).


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It is true that gold is softer than SS, but by the account of you describing your way of putting it on soft material and was barely a week old, none of that merits such kind of scratches in my opinion.

It is best to let the AD take some photos on the spot before servicing and send you a copy. This way both of you have reference of what the watch looks like if you found some scratches or dents when accepting it back. At least they can no longer deny it, if in case they are the ones who caused the scratches.

But I do feel you OP on feeling bad about it.
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Old 3 March 2024, 01:41 PM   #8
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18K gold is very soft and has low scratch resistance. You’ll hear people say a softer material can’t scratch gold, but that’s inaccurate. I’ve scratched one of mine accidentally with a fingernail.

Which side did you lay the watch down on when you rested it on the wooden credenza? Can you elaborate on the “soft material”? Was the soft material dirty at all?

I’d think your AD is intelligent enough to use a proper surface when swapping the OF bracelet out.
18 karat gold has a hardness of 2.8. Your fingernail could have that same hardness if it is slightly on the harder side.
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Old 12 April 2021, 10:23 AM   #9
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Those are deeper scratches, not the finer scratches you would normally see after long period of use. Looks like someone mishandled the watch or even dropped it.
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Old 12 April 2021, 10:32 AM   #10
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Those are deeper scratches, not the finer scratches you would normally see after long period of use. Looks like someone mishandled the watch or even dropped it.

Are they really deep or just a coalesced area of superficial ones? It feels pretty smooth.


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Old 12 April 2021, 11:32 AM   #11
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Those are deeper scratches, not the finer scratches you would normally see after long period of use. Looks like someone mishandled the watch or even dropped it.
Yeah, this is what I'm thinking.
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Old 12 April 2021, 10:23 AM   #12
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OP,

Did you look at the watch before you dropped it off for sizing? Typically lugs are the ones ‘butchered’ by some ADs during sizing. I think the credenza may be the culprit.

I wouldn’t get it polished, just wait till the first required service.
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Old 12 April 2021, 10:27 AM   #13
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OP,

Did you look at the watch before you dropped it off for sizing? Typically lugs are the ones ‘butchered’ by some ADs during sizing. I think the credenza may be the culprit.

I wouldn’t get it polished, just wait till the first required service.
+1 I have to agree with it being the credenza. Usually the damage from a OF bracelet swap would be isolated to the lugs (front/back side).

I bought one of the green marble stands from The Watch Stand to help avoid incidents like this.

I highly doubt it was dropped. There’s no dent or dings on this 9 o’clock side.
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Old 12 April 2021, 10:34 AM   #14
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OP,

Did you look at the watch before you dropped it off for sizing? Typically lugs are the ones ‘butchered’ by some ADs during sizing. I think the credenza may be the culprit.

I wouldn’t get it polished, just wait till the first required service.

No I did not and that’s why I don’t want to automatically blame the AD. What made me examine it closely is that she took and brought the watch back by hand as opposed to usually taking it in the soft tray. It just made me think that maybe for a moment it was placed on a not so soft surface.


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Old 12 April 2021, 10:39 AM   #15
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No I did not and that’s why I don’t want to automatically blame the AD. What made me examine it closely is that she took and brought the watch back by hand as opposed to usually taking it in the soft tray. It just made me think that maybe for a moment it was placed on a not so soft surface.


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Also, almost looks like someone tried wiping it ‘clean’ against or with something(shirt, rough rag).
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Old 12 April 2021, 10:24 AM   #16
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I would take the watch back to the AD and see what they can do for you. If they have a Rolex certified watch maker he can give you some options. I boogered up my Sub pretty good and they were able to polish my bracelet right out. Be advised that when you polish you remove a small portion of the metal. Gold scratches very easily - I have a white gold wedding band that looks exactly like your watch.


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Old 12 April 2021, 10:26 AM   #17
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I can't speak for the gold on your watch but gold in general is very soft...especially 18k
As pointed by JodyHighroller, It can definitely be scratched by softer materials.
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Old 12 April 2021, 10:27 AM   #18
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Youch! I'm sorry this happened, if I were in your shoes then I may consider a very light polish and stringently practice more caution with you PM piece moving forward. Wearing and owning PM watches is an entirely different experience and responsibility.
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Old 12 April 2021, 10:29 AM   #19
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I wouldn't worry about it. My dad wore his all gold DD doing anything and everything (was in construction/excavating field) and it was a tank. He never serviced it and it ran 25 plus years or so. Yes, it had battle scars, but those told stories my friend and your will too.
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Old 12 April 2021, 10:32 AM   #20
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Your shirt cuffs can also scratched your PM watch. But that looks like it was dragged across something, multiple times.
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Old 12 April 2021, 10:34 AM   #21
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Your shirt cuffs can also scratched your PM watch.
Yes! I forgot to mention that. Good catch.

Could explain why it’s concentrated all across highest portion on the 9 o’clock side. OP, do you wear a lot of long sleeve shirts?
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Old 12 April 2021, 10:41 AM   #22
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PM big scratch, what gives

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Originally Posted by JodyHighroller View Post
Yes! I forgot to mention that. Good catch.

Could explain why it’s concentrated all across highest portion on the 9 o’clock side. OP, do you wear a lot of long sleeve shirts?

I wore it with sweatshirts. But I’d expect it to also scratch the top of the polished lugs which it hasn’t. If sweatshirts will do this then so be it, but it still seems excessive.

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Old 12 April 2021, 10:33 AM   #23
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Gold is soft but not that much different than SS. That side looks like it was dragged against 100 grit sandpaper or concrete. Definitely not on a soft pad. Also, that would not happen from just laying on a credenza - even after 5 years daily.
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Old 12 April 2021, 10:36 AM   #24
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Gold is soft but not that much different than SS. That side looks like it was dragged against 100 grit sandpaper or concrete. Definitely not on a soft pad. Also, that would not happen from just laying on a credenza - even after 5 years daily.

This was my point. It’s like someone did something repetitive on it.


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Old 12 April 2021, 10:46 AM   #25
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That watch was scratched by the AD.
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Old 12 April 2021, 10:51 AM   #26
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That watch was scratched by the AD.

That's my suspicion. I guess it's done now but the bigger question is if I should do anything about it.


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Old 12 April 2021, 07:30 PM   #27
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That watch was scratched by the AD.
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Old 12 April 2021, 10:52 AM   #28
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Breath on a Rolex polished surfaces and they start to wear
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Old 12 April 2021, 10:40 PM   #29
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Breath on a Rolex polished surfaces and they start to wear

No they don't if you add saliva droplets as they'll lubricate the surface


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Old 12 April 2021, 10:58 AM   #30
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Looks really bad to me after just 3 days of use. I wear a Daydate daily and gold isnt that soft as some make it to be. Someone definitely did something to that!


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