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Warmpancakes · 31 August 2021, 11:03 AM

I have a 2021 airking that the AD added a link to the bracelet for me when I purchased it new. I recently noticed that they messed the head of the screws up and Now I cant unsee it, is there a way to get 2 replacement screws?

zewill · 31 August 2021, 12:56 PM

Quote:

Originally Posted by Warmpancakes

I have a 2021 airking that the AD added a link to the bracelet for me when I purchased it new. I recently noticed that they messed the head of the screws up and Now I cant unsee it, is there a way to get 2 replacement screws?

Ask That same AD?

Complain and ask for free screws. Or else RSC if you live close by but with all that’s happening nowadays you probably need to book an appointement.

Boaters · 31 August 2021, 03:41 PM

As said go back to who messed them up in the first place.

1William · 31 August 2021, 09:19 PM

The AD should have them and be willing to swap them out.

Jshwarms · 31 August 2021, 09:50 PM

AD, or you can easily source links on ebay that will have screws

DJ2020 · 31 August 2021, 10:17 PM

Quote:

Originally Posted by Jshwarms

AD, or you can easily source links on ebay that will have screws

This^

Tikandtokalot · 1 September 2021, 12:11 AM

I’d gently offer it to the original AD for advice at least they would be the most likely place to obtain a genuine part.

77T · 1 September 2021, 12:54 AM

I agree with those who said to address the issue with the AD. I’m hazarding a guess that they do not have a watchmaker (or a poor watchmaker) and that an SA did the link addition at point of sale.

Offer to buy the two screws that are causing the issue for you.

A perceptive SA may just give them to you.

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LC23 · 1 September 2021, 12:59 AM

Quote:

Originally Posted by Warmpancakes

I have a 2021 airking that the AD added a link to the bracelet for me when I purchased it new. I recently noticed that they messed the head of the screws up and Now I cant unsee it, is there a way to get 2 replacement screws?

AD and RSC

-dustin · 1 September 2021, 01:05 AM

AD. Avoid the ebay route. I tried that, and despite all the authenticity mentioned in the ad, the thread pitch was different.

Chadridv · 1 September 2021, 01:08 AM

I'd ask your AD to order you a new set.

Warmpancakes · 1 September 2021, 09:41 AM

thanks guys im going to head to the AD tomorrow and see what happens

justin81 · 1 September 2021, 12:45 PM

Good luck and don’t forget the Loctite

Xerxes77 · 1 September 2021, 07:23 PM

Go back to fixing your watch

Warmpancakes · 6 November 2021, 03:32 AM

Update time, got the screws from the AD (31.80) took a few weeks to get them in

Tikandtokalot · 6 November 2021, 04:09 AM

Quote:

Originally Posted by Warmpancakes

Update time, got the screws from the AD (31.80) took a few weeks to get them in

If the AD messed them up the they should pay for the replacements.

Warmpancakes · 6 November 2021, 05:10 AM

Quote:

Originally Posted by Tikandtokalot

If the AD messed them up the they should pay for the replacements.

That was my thought but I wasnt gonna raise a fuss about 30.00
I worked retail and didnt want to be that customer,

Tikandtokalot · 6 November 2021, 05:29 AM

Quote:

Originally Posted by Warmpancakes

That was my thought but I wasnt gonna raise a fuss about 30.00
I worked retail and didnt want to be that customer,

Me too but customers have rights.
If your happy with the watch now that's all that matters and I'd give that AD a swerve in future.
Glad your happy though.

padi56 · 6 November 2021, 06:48 PM

Quote:

Originally Posted by Warmpancakes

Update time, got the screws from the AD (31.80) took a few weeks to get them in

That's expensive for two screws and the AD should pay IMO, although many parts are still outsourced by Rolex like the mainsprings made by Schwab-Feller AG,at one time before the introduction of the in-house made hairsprings they used ones from ETA Nivarox. And the KIF escapement shock system was not Rolex made, they now use there own in-house paraflex system, but in the real world no better than the KIF, only the fact in-house made. Plus all movement synthetic ruby bearings and cap jewel bearings,crystals,spring-bars,all screws movement and bracelet screws outsourced, and a firm called Aiguilles makes all the watch hands for all models, screws from Ofrei.com just as good if you get the same size for watch.

Jeff6t6 · 6 November 2021, 05:51 AM

As it should be AD is responsible for it, and by the way congrats on getting it sorted

Swiss Mad! · 6 November 2021, 06:08 AM

Your AD could order you some

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Tikandtokalot · 6 November 2021, 06:54 AM

Quote:

Originally Posted by Swiss Mad!

Your AD could order you some

Sent from my iPhone using Tapatalk

Post #15 he bought them from the AD but it was the AD that screwed them.

1 September 2021, 12:54 AM	#8
77T 2024 SubLV41 Pledge Member Join Date: Dec 2010 Real Name: PaulG Location: Georgia Posts: 41,884	I agree with those who said to address the issue with the AD. I’m hazarding a guess that they do not have a watchmaker (or a poor watchmaker) and that an SA did the link addition at point of sale. Offer to buy the two screws that are causing the issue for you. A perceptive SA may just give them to you. Sent from my iPhone using Tapatalk Pro __________________ Does anyone really know what time it is?

1 September 2021, 01:08 AM	#11
Chadridv 2024 Pledge Member Join Date: Oct 2014 Real Name: Chadri Location: LI, NY Watch: 116610LV Posts: 11,357	I'd ask your AD to order you a new set. __________________ - i͞n͟s͞t͟a͞g͞r͟a͞m͞ @ⓒⓄⓁⒹⓒⒶⓈⒺⓦⒶⒶⓉⒸⒽⒺⓈ

6 November 2021, 06:08 AM	#21
Swiss Mad! "TRF" Member Join Date: Apr 2017 Real Name: Max Location: UK Watch: Various Posts: 3,727	Your AD could order you some Sent from my iPhone using Tapatalk __________________ instagram: max.parkin

31 August 2021, 11:03 AM	#1
Warmpancakes "TRF" Member Join Date: Mar 2021 Location: Michigan Posts: 9	where to get Bracelet screws? I have a 2021 airking that the AD added a link to the bracelet for me when I purchased it new. I recently noticed that they messed the head of the screws up and Now I cant unsee it, is there a way to get 2 replacement screws?

31 August 2021, 03:41 PM	#3
Boaters 2024 Pledge Member Join Date: May 2015 Real Name: Mike Location: Pacific Northwest Watch: 116610LV 16710 SD Posts: 10,652	As said go back to who messed them up in the first place.

31 August 2021, 09:19 PM	#4
1William 2024 SubLV41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 47,540	The AD should have them and be willing to swap them out.

31 August 2021, 09:50 PM	#5
Jshwarms "TRF" Member Join Date: Feb 2019 Location: USA Posts: 192	AD, or you can easily source links on ebay that will have screws

1 September 2021, 12:11 AM	#7
Tikandtokalot "TRF" Member Join Date: Aug 2020 Location: Scotland Watch: Tudor BB41 M79540 Posts: 648	I’d gently offer it to the original AD for advice at least they would be the most likely place to obtain a genuine part.

1 September 2021, 01:05 AM	#10
-dustin 2024 SubLV41 Pledge Member Join Date: Apr 2019 Real Name: Dustin Location: A, TX Posts: 1,680	AD. Avoid the ebay route. I tried that, and despite all the authenticity mentioned in the ad, the thread pitch was different.

1 September 2021, 09:41 AM	#12
Warmpancakes "TRF" Member Join Date: Mar 2021 Location: Michigan Posts: 9	thanks guys im going to head to the AD tomorrow and see what happens

1 September 2021, 12:45 PM	#13
justin81 "TRF" Member Join Date: Nov 2017 Real Name: Justin Location: USA Watch: Rolex & Omega Posts: 211	Good luck and don’t forget the Loctite

1 September 2021, 07:23 PM	#14
Xerxes77 Banned Join Date: Feb 2017 Location: Home! Posts: 3,307	Go back to fixing your watch

6 November 2021, 03:32 AM	#15
Warmpancakes "TRF" Member Join Date: Mar 2021 Location: Michigan Posts: 9	Update time, got the screws from the AD (31.80) took a few weeks to get them in

6 November 2021, 05:51 AM	#20
Jeff6t6 Banned Join Date: Aug 2021 Location: US Posts: 17	As it should be AD is responsible for it, and by the way congrats on getting it sorted

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