So Angry. Watch's Overall Package Ruined.

[OrangeSport]

I am so angry. I don't really know how to escalate this. I'm fuming!

I've really looked after my watch and all the associated gear. The box, polishing cloth, tags, card, bottle of bubbly from the AD, age appropriate catalogue and valuation have all been stored in a dry and dust free environment. This will help future values for sure.

The watch went in for a service and I specified no polishing, obviously. Picked the watch up today. Running fine. Not polished - good. But, as I walked out I had a thought. I popped back to check and yes, they've put new spring bars on it! Must admit l lost it. I never asked for these. I guess I was also angry at myself for not saying not to change them. I told the person to go find my originals. Apparently they just get tossed away with all the others. Not tagged or anything.

I tried to explain my watch's originality and value had been ruined due to their incompetence but it didn't seem to register.

What can I do to rectify this?

[GrantD]

Originally Posted by OrangeSport

I am so angry. I don't really know how to escalate this. I'm fuming!

I've really looked after my watch and all the associated gear. The box, polishing cloth, tags, card, bottle of bubbly from the AD, age appropriate catalogue and valuation have all been stored in a dry and dust free environment. This will help future values for sure.

The watch went in for a service and I specified no polishing, obviously. Picked the watch up today. Running fine. Not polished - good. But, as I walked out I had a thought. I popped back to check and yes, they've put new spring bars on it! Myst admit l lost it. I never asked for these. I guess I was also angry at myself for not saying not to change them. I told the person to go find my originals. Apparently they just get tossed away with all the others. Not tagged or anything.

I tried to explain my watch's originality and value had been ruined due to their incompetence but it didn't seem to register.

What can I do to rectify this?

Send it to me and I’ll chuck my old ones in it and send it back to you……honestly

[OrangeSport]

Originally Posted by GrantD

Send it to me and I’ll chuck my old ones in it and send it back to you……honestly

Even if I could've had my old ones back to add to the package, that would have helped..

[JSolution]

You are joking right? Spring bars? Lol..

How did you even notice they have been changed?

[OrangeSport]

Originally Posted by JSolution

You are joking right? Spring bars? Lol..

How did you even notice they have been changed?

I didn't notice, but I asked.

Totally unoriginal now!

[garyk]

Originally Posted by OrangeSport

I didn't notice, but I asked.

Totally unoriginal now!

[BDII]

Lol.


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[ikincooper]

Best ask if they changed the oil to new rather than using some originally dated/period correct stuff.

Haha


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[OrangeSport]

Originally Posted by ikincooper

Best ask if they changed the oil to new rather than using some originally dated/period correct stuff.

Haha


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The oils in use now are, as far as I know, the same as when my watch was manufactured. Do you think this is something I should consider in the future? I know that some vintage car/bike guys like to source period correct lubricants.

[jed11]

Originally Posted by ikincooper

Best ask if they changed the oil to new rather than using some originally dated/period correct stuff.

Haha


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[planemad]

Originally Posted by jed11

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The oil is now different, the new oil used is giving the watches the 10 year re-service period.
When I picked my Daytona up from service last year direct from the Kent (UK) service centre, the technician said the new oils used give the extended service period.

[stylinleems]

I was told at my AD that is a RSC, they do change the spring bars at a service.

Spring bars can fail or break, assuming that your watch is the 14060M - Rolex has these spring bars and they are original (just as when your watch was purchased new).

I doubt the value of your piece has gone down in anyway - you can ask if they used Rolex spring bars to replace, if not, have them order a set for you - shouldn't be more than $20 for a package of 5 (or they might give them to you for free).

[epicurus]

please say youre joking. this hobby currently sucks.

[subby718]

Originally Posted by epicurus

please say youre joking. this hobby currently sucks.

[huttobhsc]

Yep

[William.L.]

I think there are much better things to get upset about. Spring bars wear out and lose their strength overtime. Move over what if one was slightly bent or had an issue you didn't see? Parts inside your movement were replaced with new parts from Rolex, what's the issue with replacing spring bars?

With the exception of having gold spring bars replaced with stainless (serious jerk move) , I've never seen anyone upset over spring bars or worry if they were original.

[Tikandtokalot]

Springbars are disposable items if checked during service they might have lost strength or even corroded.
I don't think them being missing will do any harm after all you didn't get the worn out replaced parts from the service.
This is just an external component.

[OrangeSport]

I get they could have been damaged. But having the old ones would help keep the package complete.

I wonder if they could have been refurbished and reused if I had asked?

[csaltphoto]

Originally Posted by OrangeSport

I get they could have been damaged. But having the old ones would help keep the package complete.

I wonder if they could have been refurbished and reused if I had asked?

Rolliworks has a special spring bar refurbishing service. Laser weld and restore ends to OEM, rewind and re-heat treat the original springs, straighten tubes if needed (they have a special spring-bar tube straightening machine). Think it runs about $100/springbar. Totally worth it to retain that all original feel!

[OrangeSport]

Originally Posted by csaltphoto

Rolliworks has a special spring bar refurbishing service. Laser weld and restore ends to OEM, rewind and re-heat treat the original springs, straighten tubes if needed (they have a special spring-bar tube straightening machine). Think it runs about $100/springbar. Totally worth it to retain that all original feel!

I wish I had known... I wonder of they stock NOS or old refurbished parts?

I'll have to check if there is an equivalent in the UK... Time to get Googleing... you may have saved me

Thanks!

[saxo3]

Already 1st April?

[TswaneNguni]

Originally Posted by saxo3

Already 1st April?

... it came early this year .

Soon it will be xmas ,again.

I am fuming .

[Andad]

Originally Posted by saxo3

Already 1st April?

x2.

[Fanny Bay R1]

This is the funniest thing I've read on the inter-google-web in months!! Thanks so much for what was clearly intended as lighthearted entertainment!!

BTW I would have drank the bubbly in the car on the way home... just sayin!!

[malba2366]

This is a joke right?

[agsstructures]

How can you even tell the difference between the spring bars lol?

[waterking]

Geez. I am without words of advice, however, I have contacted my AD AND all grey dealers I have dealt with requesting the bottle of bubbly that I never got with any of my BNIB's. And, I informed them that I want the original bottle...age appropriate.

[rolex_DateJust]

As far as I know, even in the vintage world, once a vintage piece is offered and it has a compete set, like yours, what buyers really look for is the original dial, hands, time correct insert, bracelet etc.. but not spring bars.

You have nothing to be mad about in regards to losing its “originality”.

Like others have said, spring bars usually tend to bend over time and I’m sure having them replaced to new bars is better than losing your time correct bracelet because of your old bent ones

[GoingPlaces]

Originally Posted by OrangeSport

I am so angry. I don't really know how to escalate this. I'm fuming!

I've really looked after my watch and all the associated gear. The box, polishing cloth, tags, card, bottle of bubbly from the AD, age appropriate catalogue and valuation have all been stored in a dry and dust free environment. This will help future values for sure.

The watch went in for a service and I specified no polishing, obviously. Picked the watch up today. Running fine. Not polished - good. But, as I walked out I had a thought. I popped back to check and yes, they've put new spring bars on it! Must admit l lost it. I never asked for these. I guess I was also angry at myself for not saying not to change them. I told the person to go find my originals. Apparently they just get tossed away with all the others. Not tagged or anything.

I tried to explain my watch's originality and value had been ruined due to their incompetence but it didn't seem to register.

What can I do to rectify this?

Seriously? Is this a joke? Spring bars? LOL.

[Robf52]

Originally Posted by GoingPlaces

Seriously? Is this a joke? Spring bars? LOL.

This.