How do you communicate with your AD?

[bonozaa]

I am wondering.. How do you all communicate with your AD?

Do you call or text them occasionally? Or casually email them?

Or do you only talk to them in person when you visit them?

[TswaneNguni]

Telegram

[Adam84]

Always best to pop in to the store to talk…

[Monty22]

Originally Posted by TswaneNguni

Telegram

Smoke signals


Sent from my iPhone using Tapatalk

[Oystersteel92]

Originally Posted by TswaneNguni

Telegram

Dude! You beat me to it.

I was going to say that my AD maintains a telegraph station for their best customers.

And on that topic, one of my all time favorite popcorn movies is Independence Day from 1996. Ask yourself...did area 51 actually have a closet full of telegraphs just sitting around? Mind blown!

[omx5o]

The store is there for a reason.

[amh]

Originally Posted by Adam84

Always best to pop in to the store to talk…

Originally Posted by omx5o

The store is there for a reason.

"Hi there, good to see you again? How about an Omega!"

[Mastermind]

WhatsApp...

[OrangeSport]

I usually get one of my guys to collect the manager and a SA of his choice and bring them to meet me at a bar/restaurant every other weekend..

I hive them a nice afternoon on me and then get himbtobdrive them back again.

[awboxes]

Originally Posted by OrangeSport

I usually get one of my guys to collect the manager and a SA of his choice and bring them to meet me at a bar/restaurant every other weekend..

I hive them a nice afternoon on me and then get himbtobdrive them back again.

I find it difficult to believe a manager leaving the store and his/her team and responsibilities every other Saturday, the busiest day of the week (for a few hours I assume and with a sales associate) to have a drink.

[omar-rye]

Originally Posted by awboxes

I find it difficult to believe a manager leaving the store and his/her team and responsibilities every other Saturday, the busiest day of the week (for a few hours I assume and with a sales associate) to have a drink.

……really?

[padi56]

Originally Posted by bonozaa

I am wondering.. How do you all communicate with your AD?

Do you call or text them occasionally? Or casually email them?

Or do you only talk to them in person when you visit them?

The same as any retail store with common sense.

[dwaine99]

I drop in at least once every three weeks and text occasionally too.

[MikeMWatchFan]

Stop in and buy a piece of jewelry every 1-2 months. Text before coming in.

[HL65]

Email, text or a call once in a while. He has always come through over my 20 year relationship with him.

[GoBig]

I try to stop in at least once every couple weeks.

[Divingdeep87]

Never stop by. Only E-mail and I sent a lot haha.

[brandrea]

Ideally I like to visit every so often. WhatsApp otherwise

[vesnyder]

I've purchased four watches from my AD, three of which were wait listed Rolex. I changed Sales Associates in the middle of my purchasing history and made sure the SA I work with now is not going anywhere (one of the owners' sons!). I stop is occasioanally but most of my communication has been via email and he usually responds promptly. So far so good.

[Xtralarg]

Originally Posted by bonozaa

I am wondering.. How do you all communicate with your AD?

Do you call or text them occasionally? Or casually email them?

Or do you only talk to them in person when you visit them?

You are over thinking this my friend.

[amh]

Originally Posted by Xtralarg

You are over thinking this my friend.

I don't think he is.
- Call, email, visit? (This thread)
- Talk to a sales rep? Or go to Manager? Better to approach store Owner?
- Visit yourself? Or use a proxy? (Beautiful wife/girlfriend, well connected friend, relative, Whale)
- How to dress? Shorts & flip flops ok? Button down? Shirt & Tie?
- What Rolex to wear?

I've visited probably 20 ADs over the last 5 years and have been offered zero men's models. Not even a Datejust. (I've bought 5 ladies models during the same period so I know it's not _me_ )

[swatty]

I call in anytime I’m close , maybe 3-4 times a year and wait for them to call me which they do a couple of times a year, usually to offer me a Tudor when I’m after a Rolex

[Harry-57]

We buy things, we take stuff in for servicing and repair if needed, we might walk in if they have something we like in the window, we take stuff in occasionally for appraisal and we may contact them to ask them something. All pretty normal stuff. Same as with a number of retailers we use. There is nothing special, nor any special behaviour required, to stay in touch with a Rolex AD, although like any business, they tend to remember the people who go in to spend money.

[pjaffe]

Ask them what their love language is.

[HogwldFLTR]

Strangely, a couple of weeks ago I stopped in at the boutique to look at a watch. My normal guy wasn't there as it was his day off. I spoke to the lady who was covering. She promised that she'd relay the information. Two weeks later I'd not heard back so yesterday I texted him and he called back promptly. Heading into visit with him today. Seems the intermediary in the communications was totally reliable. There's a lesson there somewhere.

[travisb]

Mostly text or call. Occasional pop in when I have the time to.

[JRell]

Email. If that doesn’t work, pigeons.

[rolexjackson]

Originally Posted by JRell

Email. If that doesn’t work, pigeons.

This!

[Watch This]

I have run into him a few times at my grey dealer's place. He looked nervous.

[sleepydoc]

Originally Posted by Watch This

I have run into him a few times at my grey dealer's place. He looked nervous.