Unethical ADs

[305watchcollector]

Hey guys,
Hope everyone is well and in good health. Wanted to kindly reach out to ask if anyone has a contact at the bucherer / tourneau corporate offices. Have been a client por 15 years and want to report unethical sales practices.

It is a shame how the purchasing dynamics have evolved.

Hope everyone has a great sunday.

[Kevin of Larchmont]

Their customer service line is: 800-348-3332.

[TudorDXB]

What happened?

[Divingdeep87]

lol... Before you call... Remember there is always one who is richer or more famous than you.. Or better friends..

[Nairn1980]

Can you expand?

[joli160]

You thought they were going to sell you a hot model without spending a lot on useless stuff ?

[Easy E]

Originally Posted by joli160

You thought they were going to sell you a hot model without spending a lot on useless stuff ?

Probably

[996marty]

With the amount of people waiting for years for watches that never come they might get a few more phone calls. Although they could spend thousands on things they don’t need to make that wait shorter

[Dufresne]

LOL

I assume you want the mailing address in lieu of phone number so you can write a sternly-worded letter.

Out of curiosity, to what cannon of ethics do you believe this jewelry store is failing to follow?


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[dnd2984]

what happen? Were you after White dial SS Daytona?

[OldLume]

Damn, Tough crowd!

[Calatrava r]

What may seem like "unethical sales practices" to one person, may not be to another person. ADs cannot please everyone where demand exceeds supply.

[305watchcollector]

Most of the watches I purchased from tourneau were not "hot" watches. Mainly Hublot, Breitling, Romaine Jerome, Ressence, among other brands. The issue I faced with the sales associate was over a watch I passed on. I was more or less told I would not be considered for the reference I actually wanted, because I did not purchase a sprite gmt. Any way, I think I wont even bother and just move on! Hope everyone has a grat day :)

[tony_leotardo_jr]

Originally Posted by 305watchcollector

Most of the watches I purchased from tourneau were not "hot" watches. Mainly Hublot, Breitling, Romaine Jerome, Ressence, among other brands. The issue I faced with the sales associate was over a watch I passed on. I was more or less told I would not be considered for the reference I actually wanted, because I did not purchase a sprite gmt. Any way, I think I wont even bother and just move on! Hope everyone has a grat day :)

Hey that’s frustrating - unfortunately it’s sort of the reality with supply and demand nowadays. People are increasingly purchasing things they don’t want to get things they want. Which one did you want?

[Patekfinder]

Originally Posted by 305watchcollector

Most of the watches I purchased from tourneau were not "hot" watches. Mainly Hublot, Breitling, Romaine Jerome, Ressence, among other brands. The issue I faced with the sales associate was over a watch I passed on. I was more or less told I would not be considered for the reference I actually wanted, because I did not purchase a sprite gmt. Any way, I think I wont even bother and just move on! Hope everyone has a grat day :)

This is why in the current era it is best to just buy any watch they offer you, as long as you can sell it and break even, even if you don’t want it. The purists will disagree and say “only buy a watch you want!!!,” but this is necessary if you want to keep getting offered watches of increasing prominence and rarity.


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[AK797]

Originally Posted by Patekfinder

This is why in the current era it is best to just buy any watch they offer you, as long as you can sell it and break even, even if you don’t want it. The purists will disagree and say “only buy a watch you want!!!,” but this is necessary if you want to keep getting offered watches of increasing prominence and rarity.


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Yes if time and effort in selling is of no issue for you, for those who are time poor and have the money going grey is the best solution within price reason ofc.

[Patekfinder]

Originally Posted by AK797

Yes if time and effort in selling is of no issue for you, for those who are time poor and have the money going grey is the best solution within price reason ofc.

With the Air King, it was sold within 15 minutes of me listing it for sale at retail price. Literally zero effort and the guy sent me a prepaid label with funds wired before shipping. Couldn’t be easier

[dnd2984]

Originally Posted by 305watchcollector

Most of the watches I purchased from tourneau were not "hot" watches. Mainly Hublot, Breitling, Romaine Jerome, Ressence, among other brands. The issue I faced with the sales associate was over a watch I passed on. I was more or less told I would not be considered for the reference I actually wanted, because I did not purchase a sprite gmt. Any way, I think I wont even bother and just move on! Hope everyone has a grat day :)

I work with many ADs and close friends with a few. I know if it's something you asked for and SA worked to get it for you it looks bad. Did you want this piece before, was it on your registry? I have turned down plenty and never heard of such behavior by a AD. They should honestly appreciate you didn't buy it and flip it.

[jb335]

Originally Posted by 305watchcollector

Most of the watches I purchased from tourneau were not "hot" watches. Mainly Hublot, Breitling, Romaine Jerome, Ressence, among other brands. The issue I faced with the sales associate was over a watch I passed on. I was more or less told I would not be considered for the reference I actually wanted, because I did not purchase a sprite gmt. Any way, I think I wont even bother and just move on! Hope everyone has a grat day :)

Sorry, but unless I am misunderstanding that doesn’t make any sense.

The VTNR GMT is a very in-demand watch. An AD will have zero issue trying to find a buyer for it, so it is not likely they are upset you passed or would put the Sprite as something to pressure you to buy in order to get a better piece. Makes zero sense. The watches an AD pressures you to buy are the undesirable (less desirable) ones like a diamond set ladies DJ - not a steel GMT.

Did I misunderstand or is there more to this story?


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[huncho]

Originally Posted by jb335

Sorry, but unless I am misunderstanding that doesn’t make any sense.

The VTNR GMT is a very in-demand watch. An AD will have zero issue trying to find a buyer for it, so it is not likely they are upset you passed or would put the Sprite as something to pressure you to buy in order to get a better piece. Makes zero sense. The watches an AD pressures you to buy are the undesirable (less desirable) ones like a diamond set ladies DJ - not a steel GMT.

Did I misunderstand or is there more to this story?


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his story would only make sense if he requested a sprite at some point

[jb335]

Originally Posted by huncho

his story would only make sense if he requested a sprite at some point

Frankly, I don’t even think so in that case. Again, zero effort to find another buyer for a VTNR.

Maybe if he has a history of requesting watches and then changing his mind when offered would this make more sense.

Or he asked them to hold the VTNR for a couple weeks because he was out of town or something and then changed his mind… either way, I don’t think we got the full story.


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[dnd2984]

Originally Posted by huncho

his story would only make sense if he requested a sprite at some point

Bingo.

[Agent86]

Originally Posted by jb335

Sorry, but unless I am misunderstanding that doesn’t make any sense.

The VTNR GMT is a very in-demand watch. An AD will have zero issue trying to find a buyer for it, so it is not likely they are upset you passed or would put the Sprite as something to pressure you to buy in order to get a better piece. Makes zero sense. The watches an AD pressures you to buy are the undesirable (less desirable) ones like a diamond set ladies DJ - not a steel GMT.

Did I misunderstand or is there more to this story?


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Bingo! The idea you’re forced to buy a big over retail watch to get what you really want is funny. The Sprite is a watch ADs make you buy other things to get.

[Actor07]

Originally Posted by 305watchcollector

Most of the watches I purchased from tourneau were not "hot" watches. Mainly Hublot, Breitling, Romaine Jerome, Ressence, among other brands. The issue I faced with the sales associate was over a watch I passed on. I was more or less told I would not be considered for the reference I actually wanted, because I did not purchase a sprite gmt. Any way, I think I wont even bother and just move on! Hope everyone has a grat day :)

Maybe the Sales Associate did not realize your prior purchase history. Maybe, you could bring up the incident with the manager while reiterating your prior purchase history and loyalty to the AD.

[Andad]

Originally Posted by 305watchcollector

Most of the watches I purchased from tourneau were not "hot" watches. Mainly Hublot, Breitling, Romaine Jerome, Ressence, among other brands. The issue I faced with the sales associate was over a watch I passed on. I was more or less told I would not be considered for the reference I actually wanted, because I did not purchase a sprite gmt. Any way, I think I wont even bother and just move on! Hope everyone has a grat day :)

Is it possible that this AD thinks you are now the opposition?

[Madman37]

ADs are t&@@ts just go grey you waste your time with them buying s@&ite to make you feel better you didn’t go grey when instead by going grey you save the most priceless thing. Your time and happiness

[Bazil]

Were they not happy when you didn’t leave a gift ?
I told you it’s just a sign of appreciation ………

[messikens]

Originally Posted by Bazil

Were they not happy when you didn’t leave a gift ?
I told you it’s just a sign of appreciation ………

I think it's called tequila tasting for the entire store...

[KatGirl]

Yeah, No! There’s a lot more to that story, and it looks like we’ll never know the rest of it. That made no sense.

Kat


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[Giovannibravo]

Originally Posted by KatGirl

Yeah, No! There’s a lot more to that story, and it looks like we’ll never know the rest of it. That made no sense.

Kat


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I am sure the OP will share Kat. Watch, the OP wanted a Rainbow Daytona and they wanted it now.