Extended warranty or new case?

[jb335]

Originally Posted by Old Geezer

I agree that they should not overlook any instructions when they receive a watch for service, but I think the percentages of services they preform where they are requested to NOT polish a watch is so miniscule as to be a real outlier in their workflow. TRF obsession with no polish is not the real world and these complaints are from RSCs all over the world, not the same one repeatedly.

Yes, clearly not repeated posts from the same person.

Putting aside however anyone feels about a polish, as someone that manages departments and workflows, I find this an inexcusable mistake and strikes me as something RSC do better at preventing.

Regardless if the anti-polish camp is unreasonable, it’s still their right to do or not do what they like with their watch and polishing does completely change the entire look of the watch.

From a pure management perspective I find it very troublesome.


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[Tools]

There isn't enough information here.

option 1 is senseless. New case + new bracelet ? That's pretty much a different watch. Taking into account the parts changed during a service, the only thing left is a couple of gear plates and a dial.

Option 2. Never heard of Rolex doing this. Is this really the Dealer Shop offering this? Still, again, a new bracelet is not the original bracelet, and a watch is only original once.

I go along with those who are asking what is wrong with the "polish" job? Its done all the time and seldom results in either of the two options stated.

I couldn't give a sensible recommendation based on such little information.

[leed]

Originally Posted by padi56

Was the polish done badly if so please post pictures and if you go down a new case route it would have totally new case special serial .And if you ever went to sell your watch it would effect the value downward.My own SD 16600 has been serviced and polish now by 4 different RSC worldwide still looks good and now 25 years old.

No, polish wasn't done badly. I couldn't tell the difference but the idea of having micro mm shaved off still bothers me.

[leed]

Originally Posted by thesharkfactor

You didn't mention what watch it was? Any pics of the work?

Polish job was done fine. Just not happy that it was polished as I did not want this in first place!

[leed]

Originally Posted by sportsfan0704

Service case significantly drops the value of your timepiece. Most modern Rolexes can take multiple good polishes before you notice any shape changes, especially GMT and subs. A service bracelet replacement would also reduce value.

I did not know this. Thanks for information!

[leed]

Originally Posted by Tools

There isn't enough information here.

option 1 is senseless. New case + new bracelet ? That's pretty much a different watch. Taking into account the parts changed during a service, the only thing left is a couple of gear plates and a dial.

Option 2. Never heard of Rolex doing this. Is this really the Dealer Shop offering this? Still, again, a new bracelet is not the original bracelet, and a watch is only original once.

I go along with those who are asking what is wrong with the "polish" job? Its done all the time and seldom results in either of the two options stated.

I couldn't give a sensible recommendation based on such little information.

There is nothing wrong with polish job.

Not sure what you mean by little information. Everything is stated

[rolexjackson]

I’m confused why we’re discussing this. Take the option 2 and move on with life.

[shaunylw]

If it’s modern, this is a non issue. Just take the extra warranty and in six months you’re never going to know it was polished. I would never willingly replace a modern Rolex case unless it was somehow disfigured.


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[joli160]

Originally Posted by leed

No, polish wasn't done badly. I couldn't tell the difference but the idea of having micro mm shaved off still bothers me.

Stating this you should move on and drop it.

[geoach]

without pictures I call bull dirty

[HL65]

Originally Posted by leed

Polish job was done fine. Just not happy that it was polished as I did not want this in first place!

Well then option 2 of course unless you don’t mind devaluing your watch big time.

[brandrea]

Originally Posted by Tools

There isn't enough information here.

option 1 is senseless. New case + new bracelet ? That's pretty much a different watch. Taking into account the parts changed during a service, the only thing left is a couple of gear plates and a dial.

Option 2. Never heard of Rolex doing this. Is this really the Dealer Shop offering this? Still, again, a new bracelet is not the original bracelet, and a watch is only original once.

I go along with those who are asking what is wrong with the "polish" job? Its done all the time and seldom results in either of the two options stated.

I couldn't give a sensible recommendation based on such little information.

Originally Posted by leed

There is nothing wrong with polish job.

Not sure what you mean by little information. Everything is stated

I agree with Larry, I’ve never heard of RSC offering this.

1. Did you have this work done at RSC?
2. Pictures are worth a thousand words. Please post some

[winst]

If warranty is from Rolex RSC I’d take Option 2.

[1William]

If no issues with the polish job then just move on and enjoy your watch.

[Lever Escapement]

Which referrence was it, and why was it returned under warranty ?

[padi56]

Originally Posted by leed

No, polish wasn't done badly. I couldn't tell the difference but the idea of having micro mm shaved off still bothers me.

Cannot understand why my own working tool watch 16600.SD spent hundreds of hours underwater and was quite scratched been serviced and polished by 4 different RSC world wide still look good today.Rolex watches are designed to be polished at normal routine service.So with today's mainly pampered watches that's at least 4-5 service's or 40 years of wearing before you would notice any difference.