Bezel Removal Tool Damage

[shadowatch]

Hello All,

Apologies for my OCD in advance, but just wanted some opinions. I recently acquired a 16710 that’s in fairly good condition. I went to my local watchmaker to get it “authenticated” and he made a gash on the side of the case between the lugs while removing the bezel. On both the 12 annd 6 o clock side. Unfortunately, I tried to discuss the damage with him and I have been ghosted.

Is this type of damage while removing the bezel a common occurrence? If not, can it happen to anyone/watchmaker? Thankfully I can’t see it unless I do a wrist roll, but man it is annoying to have a relatively large gash on the 12 and 6 o’clock side. I have the watch at a different watchmaker to get it regulated now so I don’t have pictures but any help to weather the storm would be great.

Thank you.