USPS LOST my Rolex!!!! What now? NIGHTMARE!!!

[widdler1977]

O.k. so a guy from Los Angeles bought a submariner from me I shipped it last Thursday from a Houston U.S. Post Office. I insured it of course, thank God! Anyway I was told (by the worker) when you ship with USPS with insurance over $500 they automaticly do a signature. Well the package never got to the office it was shipped to. The report from the post office shows the package was scanned at 7:45 a.m. on the 9th and was delivered at 11:15 a.m. on the 9th. No signature comfirmation and the building the office is in is CLOSED on Saturdays. I got the number to the post office the scan came from and the guy that delivers to that route says he has no recollection of a package on Saturday and that Saturday packages are usually left behind until Monday when the building opens. Bottom line is NO ONE KNOWS A DAMN THING. They cant find it at the post office, the guy certainitly does not have it (he is freaking, he payed for it) the paperwork shows delivered but no signature and the driver who works that route claims he never saw it. I guess its time to make the insurance claim, I was waiting for the buyer to go down to the post office & the building management to check one more time and he came up with nothing.

I am wondering what the post office time frame is and when they consider something officially "lost" and process the claim. I would assume they have an investigation time frame before they pay a claim. Anyone been through this before? Any experience with getting this type of thing resolved? Thanks for any advice you guys can offer. Wes