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27 August 2020, 03:03 AM | #1 |
"TRF" Member
Join Date: Feb 2013
Location: Crazytown
Posts: 228
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In house service VS Larger RSC
Well it was finally time to send my almost 8yr old Exp2 in for Service. I took it to a local AD, who happens to be a small chain in my state (about 4 locations). This was not where I originally purchased the watch, as they are over an hr away. Anyway, the associate states it would first be sent to their HQ, which is an authorized service center. If they are unable to do the work (due to time or being backed up), they’ll send it to a larger authorized repair center (they said in PA). I actually even had this piece serviced their while it was under warranty years ago due to time not keeping as tight as I’d like, and they did a great job. Well my question is, do you suspect quality at the small “in house” HQ center will be as good? I’m just hoping I made the right call. Was tempted to send in to NY or Dallas on my own but did not want the hassle, as well as read mixed reviews. Let me know your thoughts and thanks in advance.
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