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9 November 2021, 04:49 AM | #1 |
Banned
Join Date: Mar 2015
Location: In your head
Watch: SS YMII
Posts: 1,619
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Tracking rsc repair times
I thought it might be a good resource to post experiences with RSC in terms of turn-around times. That way members can get a feel as to what to expect when they ship their beloved timepiece off for repair.
Here's mine: BNIB SS YM2 power reserve failed within three months of ownership. Full 50 winds, watch stops in less than 12 hours. Not good. Under warranty. Off it goes. Oct. 11 dropped off at local AD Oct. 13 watch received at RSC NY November 8, watch confirmed to be in hands of tech. Projected time for return is 5-6 weeks. If their (RSC-NY) estimate is correct, and the watch is returned to me in 5-6 weeks, total turn-around time will be about 9 weeks plus or minus a few days. I'm told, pre-covid was about 4-6 weeks. So, a considerable delay but not horrendous. |
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