Rolex Needs a New Business Model

[Kevin of Larchmont]

Originally Posted by Gab27

That is a fair point.

I was thinking about this from the perspective of:
person has a bad experience with distributor (for example, if someone cannot get a watch and believes that ADs are selling that to secondary dealers)-->generalizes this to the overall values of the brand-->personally loses affinity for the brand-->encourages others to avoid the brand as well.

I guess perhaps luxury goods are a little different in that regard.

There are a lot of what-ifs and attribution going on here.