SA left - What happens next?

[fatcows7]

Hi all,

Hope you're all well. Been a long time lurker and found the information there helpful. I am a potential first time buyer.

I was wondering does anyone know what happens when the SA you've been speaking to leaves?

I've been in contact with an SA who has now unfortunately left AP for around 2 years. I haven't actually been waiting for the piece I wanted for 2 years as at first, I was asking for a larger piece and having tried one on, realised a smaller one fit my wrist me.

Am I now at the back of the "queue?" with a new SA? Or do they look at my profile as whole. For example, say SA1 has met a client for 6 months and suddenly I am assigned to SA1. Given I've been visiting for over 2 years, what does this mean to SA1?

Please note this is in the UK so I don't really think spend "matters" as much versus your relationship.

Thank you all!