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MrStarr · 19 August 2023, 06:40 AM

Purchased an Overseas a few weeks ago and watch checked out fine at boutique. Next day after setting time, upon screwing down crown it was very gritty. Watchmaker at boutique agreed there was an issue and it was replaced with another. New watch comes in and all checks out fine at boutique, a few days later similar issue. This time the crown has quite a bit of friction when screwing down, definitely not normal. Dissatisfied to say the least! Could there be a QC issue? Should I return it or try for another?
Interested to hear varying opinions.
Thx!

19 August 2023, 06:40 AM	#1
MrStarr "TRF" Member Join Date: Mar 2023 Location: Florida Posts: 9	Vacheron 4500V issue Purchased an Overseas a few weeks ago and watch checked out fine at boutique. Next day after setting time, upon screwing down crown it was very gritty. Watchmaker at boutique agreed there was an issue and it was replaced with another. New watch comes in and all checks out fine at boutique, a few days later similar issue. This time the crown has quite a bit of friction when screwing down, definitely not normal. Dissatisfied to say the least! Could there be a QC issue? Should I return it or try for another? Interested to hear varying opinions. Thx!

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