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Old 15 June 2024, 10:44 PM   #1
Lol-x
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Join Date: Nov 2005
Real Name: Steve
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New Watch - factual AD experience...

I got my first Rolex from and AD in a decade.
It was a long wait but after I changed my preference from a SS Daytona to an SS Explorer, I finally got one!

EXPLORER-15-6-24.jpg

Overall it was a very pleasant experience.
I really like the large dial on the 40mm version.
The watch dial/hands are well proportioned and legibility is fantastic. The lume on the hands is excellent but the lume on the dial appears to only have approximately 50% the luminosity of the hands.

I was told that all factory stickers had to be removed as directed by Rolex.

I asked if I could have a bezel protector, unfortunately by direction of Rolex that is not permitted.

I asked if I could have the white hang tag, but Rolex has directed to no longer permit the customers to have the white hang tag.

I enquired as to whether I would be able to have the outer sleeve to keep the lid on the outer box secure but again Rolex has directed authorised dealers not to provide the outer sleeve to customers.

I had to produce photo identification which was photographed with the warranty card. I was concerned that this would be given to Rolex or some other third party. I was assured that the photograph would not be given to Rolex. Nevertheless, I felt that this was somewhat an invasion of privacy but I will just have to trust the AD on that one.

But on the plus side the watch is wearing great and I'm humbly grateful for being dained worthy to be a customer.

Its a little sad that Rolex seems to want to take away the little bits and bobs which were given without a second thought in days gone by, but such is the way of the world.
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