Any good experience with Richemont Service Center in Fort Worth?

[tsekh]

Anyone has any good experience sending their IWC/JLC/VC watch for service at the Richemont Service Center?

One of my JLC watches stopped working, and it's still under warranty and so I am planning to send it in for repair. However, people's experiences with Richemont service center seem to be universally very negative on Google and Reddit. I also have a Vacheron Overseas that I want to have certain scratches/dents polished out.

I know the this is a biased sample, as people who didn't have any bad experience don't usually go on the internet and talk about them. But I'm still surprised how difficult it is to find anyone to have anything good to say about the Richemont Service Center. Sure, people complain about Rolex Service Center too, but I can easily find posts on this forum in which people talk about their good experience with Rolex Service Center.

Have you had your JLC/IWC/VC watch serviced at the Richemont Service Center in the last few years? What's your experience? Do you have any other places that you would recommend sending your JLC/IWC/VC watch to service?