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#1 |
"TRF" Member
Join Date: Apr 2011
Location: AB
Posts: 138
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Extended warranty or new case?
Hi All,
I am wondering if someone can give advice here. I sent my watch to get it repaired which was covered under warranty and it came back fixed however the service centre polished my watch (both case and bracelet). I was extremely disappointed about this as I have specified them not to polish but they did not read the note. After expressing my concern, I was offered a new bracelet but I suggested to them about the case being polished. I am offered with 2 choices: 1) Case replacement + new bracelet 2) Another 5 year extended warranty on top of my current warranty + new bracelet I am wondering which option would be better? Am I crazy for leaning toward a new case instead of extended warranty? |
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