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Calatrava r · 9 February 2025, 10:05 AM

One thing to learn from all this is never send a watch to Rolex for service through an AD. RSC will only speak to the AD as they are the customer and being able to talk directly to them about your watch is well worth the shipping expenses and time it takes to box it up. In this case since the watch was off warranty and not bought from this AD, OP probably had to pay the shipping costs to the AD anyway. Hopefully, it is just some time lags in communication, and it all gets sorted out.

9 February 2025, 10:05 AM	#30
Calatrava r 2025 Pledge Member Join Date: Mar 2017 Location: United States Watch: Rolex and Patek Posts: 11,789	One thing to learn from all this is never send a watch to Rolex for service through an AD. RSC will only speak to the AD as they are the customer and being able to talk directly to them about your watch is well worth the shipping expenses and time it takes to box it up. In this case since the watch was off warranty and not bought from this AD, OP probably had to pay the shipping costs to the AD anyway. Hopefully, it is just some time lags in communication, and it all gets sorted out.

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