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14 September 2009, 03:40 PM | #1 |
Member
Join Date: Oct 2005
Real Name: David
Location: Sandy Springs, Ga
Watch: GMT II, new Subbie
Posts: 937
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When a RSC is not really an RSC
I went to my AD to have my lazy Sub speeded up to what it should be, +- 1 or 2 seconds a day, under warranty, as it is only 3 months old and it's running a consistant 6 seconds slow a day, when I heard something disturbing. Apparently, they don't send their warranty watches to Dallas or, god forbid N.Y., but to Pennsylvania !! Isn't that where Rolex has a watch making school?? Do I really want my Sub regulated by a kid as his first class project? I think not. I said either send it to Dallas, or I will send it myself. I cannot believe Rolex is doing this, it this their way to save a buck in this economy, by having students do their warranty work?
Is Rolex insisting their dealers send them there? Or is it my Dealer? I can't see the dealer behind this as it does not affect them in any way where the watch gets shipped to for work, warranty or otherwise. I have to believe Rolex is behind this. If so, I am not happy! This is assuming I am completely wrong, and the newest North American Service center is in Pennsylvania. And no disrespect to the students, but I paid a lot for this watch, and I want Dallas to fix it. My 2009 warranty book fails to mention anything about a RSC in the lovely State of Pennsylvania. Surprised, David |
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