Service - what to expect, ask for?

[huwge]

Hi guys, have a GMT II SS that was bought new by me in 2004. It has been through the mill a bit - not a lack of respect, but it's been everywhere high, low, underwater, etc. Last autumn I asked my local AD whether it need a service as I was getting some work done on my Jaeger Master Date which seems to need a little more TLC than the GMT. He said it was running fine and could wait a year, but he did roll his eyes at the state of the case.

If I send it in for an authorised service, what should I expect or be asking for with respect to the case? Personally, the watch is a tool and not a piece of jewelry and I think it lends the watch character. Most of my friends seem to think I am an idiot for not paying the watch more respect. It's all original, except the lunette had to be replaced as I got a crease in the original when I came off my bike.

Thanks,

Huw