Ben Bridge Rolex

[Gaijin]

Originally Posted by gha

Val, Possibly if you changed around the a), b), & c), putting c)..satisfy the customer..first, you may notice that the "discount" question is eliminated.
Satisfy the customer first, count the commission last.
"People don't care how much you know until they know how much you care"....gha

True. Quite frankly no customer walking in to spend thier hard earned cash cares that if they get a discount you will lose some commision.