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Old 13 March 2013, 08:04 AM   #1
111forza
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Join Date: May 2012
Location: uk
Posts: 2,683
arghhhhhhhhhhhhh

I have been owner of my grail RO 15300 now for just over 3 months. A few days after pick up i noticed a problem with date change and wanting everything perfect i decided to get it sent back to AP service to get sorted under warranty. Now before watch was sent off to service centre AD did the usual watch condition report which read AS NEW CONDITION no marks or dings anywhere which is no suprise as i prob had only worn watch on 5/6 occasions. A few days ago i received call from AD to say my watch was ready for me to collect. Report from AP says they had replaced a few parts and was now changing within tolerance . Well all seemed good until i put on my spectacles to inspect. Well what a disappointment firstly i noticed a mark on brushed part of bezel right next to one of the screw heads and also light marking around part of the polished edge of bezel and also on a couple of the screw heads i never took any pics of marks to bezel think i was in shock. Needless to say watch has now been returned to AP service so waiting to hear there explanation. How infuriating that it could be returned like this. Just not good enough from AP. KICKING myself now for sending it off to them wish i never bothered I know either way it will have to be resolved by AP but i find it so annoying how sloppy of them to not inspect the watch correctly before sending back to AD
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