Omega deserves an A+ for customer service

[Lol-x]

I recently acquired an Omega Seamaster GMT. Anyway several weeks ago I wrote a letter to Omega Customer Service.

Yesterday, I got a surprise in the mail.



An A4 envelope all the way from Switzerland and it cost over 5 Euros, those Euros are expensive too



Omega were kind enough to send me an original of the COSC testing results on an authentic COSC sealed certificate. The certificate was presented in a clear plastic sleeve and with a backing card, so it arrived in mint condition all the way to the bottom of Down Under


It is a bit difficult to actually work out how good the results were in comparison to other movements, but they look pretty good to my untrained eyes.


Anyway, it is an outstanding jesture of customer service for Omega to do this without charge. It does add a great compliment to the watch especially for the enthusiast.

I'm sure that if another company put there mind to it, they could somehow also do this for their enthusiasts, particularly as the 'credit card' lacks the imprimatur of an 'official certification with actual testing results'.

Sorry the pics are a bit small, I unintentionally made them so But I send a BIG thank you to Omega for their kindness and quality of customer service.