The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Rolex & Tudor Watch Topics > Rolex General Discussion

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Old 2 August 2013, 03:47 AM   #1
mencarl
"TRF" Member
 
Join Date: Feb 2013
Location: Albany
Posts: 3
Ladys Datejust 79173 needs service

Hi all,

I hope you can help me with a dilemma. I recently bought my wife her first Rolex. I bought it from a trusted online dealer who offers a 2 years guaranty. we took it to our local Rolex authorized dealer to get it checked out and also to get it appraised.
Everything checked out well, but their rolex expert said that the watch was out of beat and that the mechanism needed to be serviced. They charge 600$ for doing this. The watch was supposed to have been completely serviced by the seller, but now is not keeping the time right. it's like 20 minutes behind after setting the time about a week ago.
My question to you is, should I send it back to the dealer I got it from (not Rolex authorized dealer) and have them serviced as covered by the guaranty, or should I pay the 600$ and tell the seller that he should help "cover" some of that expense?. I guess we are worried to send it back and have it not properly serviced... How difficult is this? Could not a certified Rolex expert service the mechanism and do a good job that we don't have to worry about for a while???
Thank you very much for any advice.

Last edited by mencarl; 2 August 2013 at 05:05 AM.. Reason: Forgot to say it is not working properly.
mencarl is offline   Reply With Quote
 


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

WatchesOff5th

DavidSW Watches

OCWatches

Wrist Aficionado

WatchShell

My Watch LLC

Takuya Watches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2025, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.