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Old 1 August 2014, 12:48 PM   #34
mborkow
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Join Date: Oct 2007
Location: san francisco
Watch: gmt2c pam372
Posts: 842
Quote:
Originally Posted by jojosnr View Post
I hear you, and I hope it would not come to that.
I hope Panerai realizes that more than one customer is watching them on this repair...I love my 372 and won't part with it but failure to honor this warranty would prevent me from further purchases of this brand. Given the incidence of service (in my own personal experience which is that both my PAMs needed to go for service in the first few months I owned them), I also wish they'd expand their service centers. One of the things I like about Rolex is that I can easily go over to their service center and find out what's going on. PASC feels like a black box...you send your watch in and cross your fingers. That is not how I feel when I give a watch to Rolex for service.
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