Missed estimate by Clearwater

[Kadhytia]

So I sent in my Diver under warranty to the Clearwater facility on the 4th of September to get an adjustment since the watch was running 15+ seconds a day. A couple of days later, I had recieved the estimate that the repair would be done by approximately about four weeks. At the end of the second week I gave them a call to get an update what has been done to my watch. They said that my watch is in QC and should be ready in a week (a week short of the estimate). I was very pleased. This week I gave them a call and she said that my watch is going back to the watchmaker because it has failed the quality control. She said that a pinion has to be replaced and they are ordering the part directly from Switzerland. Which it would take about another four weeks. I am worried that the watch would not be done before I leave the country and that they cant mail the watch outside the US. My question is has anyone here have the same issue that I am having (missed estimate) and how long does it take for the APSC to source the part (I know this might sound as a stupid question)? Other than that APSC has an outstanding after sales service and the best in the industry in my opinion.