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22 November 2015, 10:14 PM | #1 |
"TRF" Member
Join Date: Mar 2010
Location: New York
Posts: 116
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Does Rolex have a Lemon Policy?
Hello All
I posted about my now 4 month old GMT II running very slow. Well it turned it it was stopping, even though it was fully wound. I took it to RSC in NY and they took the watch for 2 weeks and were able to see that the watch did in fact stop at times. They didn't find a specific problem so they did a full service on the watch. That was about 3 weeks ago. It had been running great but yesterday it stopped again. My question is would Rolex give me a new watch, as this one is obviously a lemon? I asked last time and they said no, that's why I have a 5 year warranty. Thanks for your input. Thom |
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