Rolex nonsense in acquiring a skydweller ss link

[Tampashooter]

Some of you may remember a thread I had up addressing my AD’s inability to acquire me a link for my stainless steel sky dweller. There have been multiple threads addressing the fact that the sky dweller is shorter than the normal Rolex. I think I’m qualified to agree with and comment on this, as I own a dozen or so of their pieces.

The skydweller ss is short. No big deal though, I’ll just buy another link, right? Wrong.

Rolex has had none in stock for eight months. The only link available in the company, is only available for walk in service in New York. Tney would only sell it for service. Not ship to my dealer.

I mean seriously, do they even care at this point? I’m guessing no. You’d almost have to try to be less interested than Rolex is right now in making sure customers are happy.

I was offered a link to purchase by a member here, I said great, how much would you like? $50? More? and they asked me what would you pay? Stupid question.

Long story short, found a single link for sale in the Netherlands, received it in Florida in three days via FedEx. Cost me $150 shipped. The sky dweller, without a doubt one of my favorite Rolex, now fits perfect.

Anyone who has ever had customer service dealings with AP or PP, will tell you the experience is like a rapture. Treated like a king, even if u only own one. Customer service or purchasing from Rolex at this point is like root canal. As I’ve said, I own a dozen or more of their watches. I won’t be adding any more anytime soon.

Tolerance level reached. I love their watches, but their current interest level in keeping people as regular customers feels like zero. To me.