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24 March 2019, 09:44 AM | #1 |
"TRF" Member
Join Date: Sep 2017
Location: Bay Area, CA
Posts: 546
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Tourneau Las Vegas - awful customer service
I’ve had a good experience at all ADs I’ve visited - exception Tourneau in Las Vegas. I browsed their store today as I walking through the Caesar Shops. They had a 116718LN. I said isn’t this watch discontinued? The salesman said “No” and then walked away. I tried engaging another saleswoman about 2019 Baselworld and she wanted no part of it for some reason. All she said was “Our special customers will have the rights to those new watches”, which I didn’t even ask about. I just walked out.
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